Assistant Manager

Domino's; Bolingbrook (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Domino's in Bolingbrook, IL is seeking an Assistant Manager to oversee store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, and managing inventory and cash.

You will assist with hiring and training, maintain food safety standards, drive profitability through cost controls, and step in for the Store Manager as needed to ensure smooth daily operations.

Qualifications

• Customer service excellence and customer issue resolution.
• Inventory and cash handling, stock control, and banking procedures.
• Maintaining food safety, quality, speed of service, and cleanliness.
• Assisting with staff scheduling, labor management, and record-keeping.
• Supporting store sales, policy implementation, and marketing efforts.
• Leading, training, and motivating team members; may perform CSR/delivery duties.
• Reliable transportation and ability to deliver is a strength.

Responsibilities

• Deliver outstanding customer service and promptly resolve inquiries.
• Manage inventory, stock control, cash handling and banking.
• Maintain high standards for food quality and safety in daily operations.
• Assist with staff scheduling, labor management, and training.
• Support Store Manager to achieve sales, service, and profitability targets.
• Supervise and lead team members and assist with CSR/delivery duties.

Skills

Customer service

Inventory & cash control

Food safety & quality

Administrative tasks

Store support

Staff & operations

Transportation & deliver

Job description

• Job Category Org: Store Assistant Manager

Company Description

Locally Owned by Franchisee Next Level Pizza Company, LLC. d.b.a Domino's Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about delivering a great customer experience to not only YOU but the customers we make, bake, and take pizzas too!

Job Description

A Domino's Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.

Key Responsibilities

Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

Store Support:

Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.

Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Qualifications

Key Responsibilities

Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

Store Support:

Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.

Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Transportation & Ability to Deliver

Having reliable transportation and ability and desire to deliver is a strength.

Excellent interpersonal and communication skills to interact with staff and customers.

Ability to work efficiently and effectively in a high-pressure, fast-paced setting.

Detail-oriented with strong organizational abilities for managing various tasks.

Previous experience in food service or retail management is often preferred.

Strong ability to lead, motivate, and manage a team effectively.

Job Location