Assistant Manager

Massage Envy Franchising, LLC; Naperville (IL); On-site; Full time

Job summary

A leading company in the wellness industry is seeking an Assistant Manager to support daily operations and drive sales. The ideal candidate will have experience in retail management and a passion for customer service. Join a team that values optimism and excellence, and help create a positive environment for clients and staff alike.

Benefits

Hourly rate and bonus opportunities

Excellent Medical Plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k package

40% discount on products

Employee Referral Bonuses

Free massage/skincare services monthly

Qualifications

• Experienced in sales and customer service in a retail setting.
• Strong administrative/back office skills required.
• Experience in spa management and retail management preferred.

Responsibilities

• Support the General Manager in day-to-day operations.
• Drive sales goals and provide an amazing customer experience.
• Motivate and develop team members.

Skills

Sales

Customer Service

Team Motivation

Training Staff

Administrative Skills

Job description

Overview

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations.

Are you an experienced Assistant Manager with demonstrated success driving sales goals and providing an amazing customer experience? Are you passionate about building teams, developing talent, and helping people feel their best? If the answer is "YES", we want you on our team.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

Our Assistant Managers…

• Have experience at an assistant management or sales lead level

• Can motivate multiple employees in diverse fields

• Will have a successful track record in goal management

• Always displays a friendly, motivated, and sales driven attitude

Requirements:

• Experienced in sales and customer service in a retail setting

• Experienced in training staff

• Experienced in spa management (Highly Preferred)

• Retail management experience (Strongly Preferred)

• Strong administrative/back office skills (Required)

Benefits

• Compensation that includes hourly rate and bonus opportunities

• Excellent Medical Plans

• Dental & Vision Insurance

• Paid Time Off

• Comprehensive 401k package

• 40% discount on products

• Employee Referral Bonuses

• Free massage/skincare services monthly

Range of Pay: $18.00 - $20.00 + Bonus Opportunity

Location: 1212 S Naper Blvd Ste 106, Naperville, IL 60540

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike.

As the connector between PCRK leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone!

If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can’t wait to meet you!

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID

2025-238880