Admissions Counselor (West Coast Hub)

Monte Nido; Miami (FL); Remote; Full time

Job summary

Join a leading treatment provider for eating disorders as an Admissions Counselor. In this remote role, you will conduct assessments, manage client caseloads, and collaborate with clinical staff. The position requires strong communication skills, empathy, and experience in mental health. Enjoy competitive compensation and comprehensive benefits including medical insurance and professional development opportunities.

Benefits

Medical, dental, and vision insurance

Retirement plans

Company-paid life insurance

Paid time off

Professional development opportunities

Qualifications

• Experience in mental health field preferred.
• Excellent customer service and communication skills.

Responsibilities

• Conduct initial intake assessments and manage prospective client caseloads.
• Forward clinical/medical documentation for review by RNs or MDs.
• Maintain communication with clients, families, and hospitals/programs.

Skills

Customer Service

Communication

Professionalism

Empathy

Multitasking

Education

Bachelor's Degree in Social Work

Tools

Salesforce

EMR/EHR

Job description

Join to apply for the Admissions Counselor (West Coast Hub) role at Monte Nido

Position Details

Location: Remote (Pacific Standard Time, Tuesday - Saturday)

Pay Range: $23.00/hr - $31.00/hr (depending on experience)

About Monte Nido

Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs blend medically sophisticated care with personalized treatment, grounded in evidence-based strategies for adults and adolescents. We utilize a multidisciplinary approach integrating medical, psychiatric, nutritional, and clinical strategies within an intimate home setting.

Job Responsibilities

1. Conduct initial intake assessments and manage prospective client caseloads.
2. Forward clinical/medical documentation for review by RNs or MDs.
3. Collaborate with Evaluation Clinicians as necessary.
4. Maintain communication with clients, families, and hospitals/programs.
5. Coordinate admission dates with staff.
6. Perform other duties as assigned.

Qualifications

1. Bachelor's Degree in Social Work or related field (preferred).
2. Excellent customer service and communication skills.
3. Professionalism, patience, and empathy.
4. Proficient in multitasking and computer skills.
5. Experience in mental health field (preferred).
6. Experience with Salesforce and EMR/EHR (preferred).

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Retirement plans
• Company-paid life insurance, AD&D, short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Paid time off
• Professional development opportunities

Additional Information

Monte Nido is committed to diversity and is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, gender, sexual orientation, or other protected characteristics.