Assistant Manager

cabi Clothing; Napa (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

cabi Outlet in Napa, CA is seeking an Assistant Store Manager to lead daily operations, drive sales, and deliver an exceptional customer experience. You will support the Store Manager, coach a small team, and ensure brand standards are upheld on the sales floor.

The ideal candidate is passionate about fashion, customer service, and developing people in a fast-paced retail environment. This role rewards collaboration, reliability, and a hands-on approach to achieving KPI goals and crafting

Qualifications

• Experience as a retail supervisor or assistant store manager.
• Strong customer service, communication, and interpersonal skills.
• Experience coaching, training, and developing employees.
• Ability to analyze sales data and KPI performance.
• Proficiency with POS systems and MS Office programs.

Responsibilities

• Support and uphold cabi’s core values and brand standards
• Deliver an exceptional customer experience through personalized sales and client engagement
• Assist in tracking daily, weekly, and monthly KPIs and sales goals
• Support the development and execution of action plans to meet or exceed store performance goals
• Build customer relationships through active clienteling and engagement programs
• Assist with creating and executing marketing campaigns and outreach initiatives
• Support recruiting, hiring, onboarding, training, and development of store employees
• Promote a positive, professional, and team‑oriented work environment
• Assist with merchandising and visual presentation according to company standards
• Maintain a strong presence on the sales floor while supporting team development and customer service
• Assist with inventory management, shipment processing, and stock organization
• Help maintain store records, banking, petty cash, and operational procedures
• Ensure store cleanliness, maintenance, and operational standards are consistently met
• Communicate effectively with management, team members, and company partners
• Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed
• Perform additional duties as assigned

Skills

Leadership

Customer service

Communication

Team development

Sales analytics

Education

Associate degree

Tools

POS systems

MS Office

Job description

At cabi, we’re redefining what it means to build a fashion brand—one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people‑first, and every team member plays a role in creating meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll feel right at home here.

Rate of Pay: $20-23/hr

Assistant Store Manager

Department: cabi Outlet

Reports To: Store Manager

FLSA Status: Non-Exempt

Position Summary

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales performance, and delivering an exceptional customer experience. This role helps lead and develop store teams, supports operational processes, and contributes to achieving sales and business goals. The ideal candidate is passionate about fashion, customer service, and team development in a fast‑paced retail environment.

Key Responsibilities

• Support and uphold cabi’s core values and brand standards
• Deliver an exceptional customer experience through personalized sales and client engagement
• Assist in tracking daily, weekly, and monthly KPIs and sales goals
• Support the development and execution of action plans to meet or exceed store performance goals
• Build customer relationships through active clienteling and engagement programs
• Assist with creating and executing marketing campaigns and outreach initiatives
• Support recruiting, hiring, onboarding, training, and development of store employees
• Promote a positive, professional, and team‑oriented work environment
• Assist with merchandising and visual presentation according to company standards
• Maintain a strong presence on the sales floor while supporting team development and customer service
• Assist with inventory management, shipment processing, and stock organization
• Help maintain store records, banking, petty cash, and operational procedures
• Ensure store cleanliness, maintenance, and operational standards are consistently met
• Communicate effectively with management, team members, and company partners
• Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed
• Perform additional duties as assigned

Supervisory Responsibilities

• Supervise key carriers and part‑time sales associates while serving as Manager on Duty
• Support employee coaching, performance management, and training in accordance with company policies and applicable laws

Qualifications

• Previous experience as a retail supervisor, Assistant Store Manager, or similar leadership role
• Strong customer service, communication, and interpersonal skills
• Experience coaching, training, and developing employees
• Ability to analyze sales data and KPI performance
• Proficiency with POS systems and Microsoft Office programs, including Excel, Outlook, and Word
• Strong organizational, multitasking, and problem‑solving abilities
• Professional, dependable, and team‑oriented mindset

Education & Experience

• Associate degree preferred, or equivalent combination of education and relevant experience
• 2–3 years of retail leadership experience preferred

Physical Requirements & Work Environment

• Regularly required to stand, walk, sit, speak, hear, and use hands to operate retail and computer equipment
• May occasionally lift or carry up to 50 pounds
• May be required to use ladders or step stools
• Retail environment with moderate noise levels and varying customer traffic throughout the day

Joining cabi means more than stepping into a role—it’s stepping into a mission. We’re passionate about uplifting women, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.