Assistant Manager

Ontario Trillium Foundation; Myrtle Beach (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

The Melting Pot is seeking a proactive Dining Room Manager to oversee guest service and daily operations in a fast-paced restaurant. You will lead a team of servers and bussers, coordinate with the kitchen, and ensure a flawless guest experience.

Responsibilities include opening/closing shifts, cash handling, daily bookkeeping, and staff training. English communication, Windows, Excel, and POS experience are essential.

Qualifications

• Must read, write, and communicate in English.
• Spanish proficiency encouraged.
• Proficient with Excel, MS Word, and email.

Responsibilities

• Oversee dining room operations and guest service.
• Coordinate servers, server assistants, and bussers.
• Open and close shifts; manage cash and deposits.
• Daily bookkeeping and POS management.
• Coach staff and provide feedback for learning.

Skills

English proficiency

Spanish language

Windows OS

Excel

MS Word

Email

Communication

Team leadership

Problem solving

Humor

Education

2-year college or equivalent

Tools

POS system

Accounting software

Job description

MANAGEMENT POSITION

Upscale, Unpretentious, High Volume Stable Restaurant

Strong Management Team In Place

Growth Opportunities

Reasonable Work Schedule - Positive Environment

WHO WE ARE LOOKING FOR:

Generally, we want folks who are; Happy, Enjoy Helping Other People, Trainable and Thinking Problem Solvers. The kind of people you would also like to work with. Must be able to follow food safety standards. Must be able and willing to lead by example - with detail orientation. Proven work history and career progression with some supervision is an advantage. The positions requires teamwork, ability to read directions and manuals, require extensive use of computer systems.

JOB DESCRIPTION

A Melting Pot Manager will perform a variety of different functions throughout the workday. The working environment is dynamic and challenging and requires creative and critical thinking individual. Each manager is assigned an area of responsibility as well as daily dining room management responsibilities. A quality manager will always be coaching - providing feedback for constant staff learning and verification of knowledge and skills.

Dining Room Management

Ensure each guest enjoys a "Perfect Night Out"

Be a clientele builder

Coordinate the service of the servers, server assistants and busser

Solve service problems

Opening and Closing Shift Responsibilities

These shifts are rotated among managers and Key Employees

OPENING SHIFTS

Insure proper staffing.

Coordinate w/kitchen to insure proper prep and staffing

Daily reservations management

Conduct daily training meeting

Daily bookkeeping

Daily receiving

CLOSING SHIFTS

Perform all server checkouts

Manage cash and deposits

Reconcile daily accounting and gift cards

Assign and inspect closing work.

Specialty Area Responsibilities Each manager is assigned a specific focus area. This insures detailed attention in critical areas. These responsibilities are expanded or changed to insure cross training and your career development. Some Examples:

Wine & Spirits Manager

Small wares & Maintenance

Reservations and Sales

Payroll and Accounting

Training and Scheduling

Facility Maintenance

Purchasing, Receiving and Inventory

Menu and POS management

Marketing Assistance - website maintenance, loyalty club communications, promotion planning and execution

Special Project Assignments

WORK SCHEDULE

5 day work week average 45-55 hours

2 days off in a row (after training)

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

2 year college or equivalent restaurant experience preferred.

Language/Computer Skills

Must have the ability to read, write, and communicate in English, proficiency in Spanish as secondary/primary language is encouraged. Must have the ability to write, analyze, and evaluate various reports, manuals, and internal and external business correspondence. Must be proficient in Microsoft Windows with Knowledge of Excel, MS Word and email. Must have the ability to present information in an organized, accurate, clear, and concise format.

Management Experience preferred but not required

Restaurant Experience is required -- Full service

Fine wine & spirits knowledge helpful

Computer literacy required

Excel, Word, accounting software and POS experience is helpful

High Energy, Positive outlook, Non-fraternizing maturity and a good sense of Humor