Assistant Manager

Dunkin' | Milwaukee Coffee Hospitality; Muskego (WI); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Wisconsin seeks a motivated Assistant Manager to direct restaurant operations, hire and oversee a team, and manage store financial performance. You will drive sales, cultivate a strong team culture, and ensure adherence to brand standards and legal requirements.

The role emphasizes professional conduct with customers and staff, and offers growth opportunities within the franchise network.

Qualifications

• Leads store operations and directs team performance.
• Oversees hiring, onboarding, and staff development.
• Ensures compliance with company policies and applicable laws.

Responsibilities

• Drive sales and profitability through execution of the business plan.
• Foster a positive, collaborative work environment with effective training and communication.
• Maintain professional conduct with customers, team members, and management.
• Uphold brand standards and labor/health regulations at all times.
• Operate with integrity, honesty, and accountability in daily activities.

Skills

Team leadership

Customer service

Training & development

Communication

Integrity

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard