Assistant Manager

Dunkin' | Milwaukee Coffee Hospitality

Mount Pleasant (WI)

On-site

USD 38,000 - 52,000

Full time

12 days ago

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Benefits offered by this job

Competitive wages
Awesome team environment
Growth opportunities

Job summary

Dunkin franchisee in the United States is seeking an Assistant Manager to direct the restaurant's overall operation, hire and supervise a team, and ensure exceptional guest service.

You will drive sales, foster teamwork through training, and uphold company policies and health standards while leading with integrity and accountability in every shift.

Qualifications

  • Experience directing a restaurant or retail operation.
  • Ability to train and supervise a team effectively.
  • Knowledge of health and labor standards and company policies.

Responsibilities

  • Direct the overall operation of the restaurant.
  • Hire and oversee a team delivering exceptional guest service.
  • Drive sales and profitability through the business plan execution.
  • Model professional conduct with customers, team members and management.
  • Uphold integrity, accountability and compliance with laws and policies.

Skills

Team Leadership
Staff Training
Communication
Guest Service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

  • Drive sales and profitability through effective execution of the Company’s business plan
  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
  • Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
  • Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard
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