Assistant Manager

Leslie's; Mooresville (NC); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

401(k) with company match

Team member discounts

Career advancement opportunities

Job summary

A leading pool supplies retailer in Mooresville, NC, seeks an Assistant Manager to support store performance and ensure excellent customer service. Responsibilities include collaborating with the General Manager, conducting water analysis, and increasing sales. Candidates should have at least one year of retail experience and a High School Diploma. The role offers competitive pay, extensive training, and a comprehensive benefits package.

Qualifications

• Must be at least 18 years of age.
• 1 year of customer service or retail experience.
• Excellent communication skills and proficiency with computers.

Responsibilities

• Support store performance to meet customer service standards.
• Conduct water analysis and mechanical repairs.
• Increase commercial and residential sales.

Skills

Customer service

Team management

Communication skills

Computer proficiency

Education

High School Diploma or Equivalent

Job description

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of experience, we value the development and growth of our team, creating a positive and fun atmosphere where team members feel valued and enthusiastic about their contributions to the success of Leslie’s.

DIVE IN TO A NEW CAREER WITH LESLIE'S

Job Overview

As the Assistant Manager (AM), you will support the performance of a Leslie’s store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example.

Pay: $15.00 - $17.00 /Hourly. Compensation within range to be determined by education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conduct water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team follows all safety protocols
• Identify new talent to join the team
• Maintain a welcoming store environment
• Assist with merchandising and inventory control
• Handle opening and closing store responsibilities, including delivery of daily bank deposit

Qualifications

• Must be at least 18 years of age
• High School Diploma or Equivalent, or currently attending High School
• A valid driver's license with reliable transportation
• 1 year of customer service or retail experience
• Experience managing/leading a team
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• Capability to lift 50 lbs.

Benefits

We offer competitive compensation, extensive paid training, a comprehensive and flexible benefits package, 401(k) with company match, team member discounts, rewards for top performers, and career advancement opportunities.

Diversity and Inclusion

Leslie’s recognizes that our success depends on our people. We’re committed to fostering a culture of diversity and inclusion, valuing ideas from many perspectives, and hiring talented individuals from all backgrounds.