Assistant Manager

Anchor Point Management Group; Mentor (OH); On-site; USD 20,664 - 30,307; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager (AGM) to oversee operations at a Taco Bell unit in Mentor, Ohio. The AGM will be responsible for ensuring that the restaurant maintains high standards of cleanliness and quality of service, while also managing staff and operational tasks.

The ideal candidate should have a high school diploma, supervisory experience, and a strong customer service-focused attitude. Flexibility in scheduling and excellent communication skills are essential for success in this role.

Qualifications

• Must be at least 18 years old.
• Completed required learning zone training and certifications preferred.
• Possess a minimum of 6 months in a supervisory role.

Responsibilities

• Supervise daily operations and manage shifts effectively.
• Train and onboard new team members.
• Ensure restaurant cleanliness and adherence to safety standards.

Skills

Shift management

Customer service

Communication skills

Team development

Financial controls

Education

High school diploma or GED

Job description

Job Details

Location: 9486 Mentor Ave, Mentor, OH 44060

Salary Range: $15.00 - $22.00 Hourly

Position Summary: The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to a Taco Bell unit. Like the Restaurant General Manager, the AGM is accountable for an organized, efficient, and profitable operation of the restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM directly performs hands‑on operational work on an ongoing basis to train employees, respond to guest service needs, or otherwise role‑model appropriate skills and behaviors in the restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant, including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to the manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitoring and share responsibility for cash procedures.
• Assist with schedule creation and deploy the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation daily to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses continually and take corrective action to meet or achieve margins and sales targets.
• Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits.
• Assist the RGM to maintain proper timekeeping and payroll procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service‑related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and can arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.