Assistant Manager

Anchor Point Management Group; Berea (OH); On-site; USD 31,000 - 46,000; Full time

Job summary

Anchor Point Management Group is recruiting an Assistant General Manager for a Taco Bell unit in Middleburg Heights, OH. The AGM will oversee operating hours, supervise staff, and role-model service, cleanliness, and safety while training team members daily.

Key duties include managing shifts, coaching employees, handling cash procedures, ensuring food quality, and maintaining inventory. The role requires 18+, a high school diploma or GED, and US work eligibility.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• 6+ months in a shift management or supervisory role.
• Legal right to work in the United States.
• Strong communication and basic math/reading skills.

Responsibilities

• Greet customers and take orders accurately.
• Oversee shifts to ensure staffing and fair treatment.
• Train employees and provide ongoing coaching.
• Manage cash handling, deposits, and safety audits.
• Monitor service speed and resolve bottlenecks.
• Ensure restaurant cleanliness and safety standards.
• Assist with hiring and onboarding of team members.
• Analyze sales and expenses to protect margins.

Skills

Communication skills

Leadership

Customer service

Reliability

Flexibility

Education

High school diploma or GED

Job description

Job Location: 17565 E Bagley Rd - Middleburg Hts., OH 44130. Salary Range: $15.00 - $22.00 Hourly.

Position Summary

The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, eficient, and proitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality and speed of service. The AGM directly performs hands on operational work on an ongoing basis to train employees, respond to guest service needs or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offers ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Reports any serious issues to their manager and HR as needed.
• Conducts food safety and prep audits daily.
• Conducts daily inventory monitors performance and shares responsibility for cash procedures.
• Assist with schedule creation and deploying the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitors inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift stafing and crew deployment.
• Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets.
• Maintains day to day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certiications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work lexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain inancial controls and coach and train employees.
• A positive, friendly, and courteous attitude.