Assistant Manager

Anchor Point Management Group; Macedonia (OH); On-site; USD 20,664 - 30,307; Full time

Job summary

Anchor Point Management Group seeks an Assistant General Manager in Macedonia, OH to oversee operations for a Taco Bell unit. The AGM is responsible for ensuring high standards of cleanliness, hospitality, and service by managing shifts, training employees, and addressing customer needs.

Candidates must be at least 18 with a high school diploma or GED. The role requires flexible hours and demonstrates ability in leadership and customer service. The salary range is between $15.00 and $22.00 hourly.

Qualifications

• Must be at least 18 years old.
• Strong preference for an internal candidate with required training.
• Minimum of 6 months in a management role.
• Legal right to work in the US.
• Excellent communication and math skills required.

Responsibilities

• Greet customers and take orders.
• Maintain cleanliness of the restaurant.
• Assist with food prep and dishwashing.
• Manage shifts and ensure compliance with laws.
• Conduct daily food safety audits.

Skills

Communication skills

Mathematical skills

Leadership skills

Customer service

Education

High school diploma or GED

Job description

Job Location: 557 Aurora Rd - Macedonia, OH 44056

Salary Range: $15.00 - $22.00 Hourly

Position Summary

The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to a TacoBell unit. Like the Restaurant General Manager, the AGM is accountable for the organized, efficient, and profitable operation of the restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM directly performs hands‑on operational work on an ongoing basis to train employees, respond to guest service needs, and role‑model appropriate skills and behaviors in the restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including the back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Provide coaching and feedback to team members.
• Find, hire, and develop TacoBell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to the manager and HR as needed.
• Conduct daily food safety and preparation audits.
• Conduct daily inventory monitoring and share responsibility for cash procedures.
• Assist with schedule creation and proper deployment of the team.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation daily to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses continually and take corrective action to meet or achieve margins and sales targets.
• Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits.
• Assist the RGM in maintaining proper time‑keeping and payroll procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal candidate who has completed all required learning zone training and certifications.
• High school diploma or GED required.
• Minimum of 6 months in a shift management or supervisory role, preferably in a service‑related business.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Good personal hygiene.
• Reliable transportation and punctual arrival.
• Demonstrated ability to maintain financial controls and coach and train employees.
• Positive, friendly, and courteous attitude.