Assistant Manager

Vitality Bowls Buford; Madison (MS); On-site; USD 35,000 - 50,000; Full time

Job summary

A local health-focused restaurant in Madison, Mississippi seeks a dedicated manager to oversee shifts, delegate tasks, and ensure exceptional customer service. The ideal candidate will act in the manager's absence, manage inventory, assist with training, and maintain a clean environment. Strong communication skills and a positive attitude are essential for dealing with customers and staff alike. Experience in food service management is desired. This role is crucial for maintaining operational efficiency and customer satisfaction.

Responsibilities

• Act as manager when manager is unavailable.
• In charge of shifts and delegating tasks.
• Restock the register nightly for the correct change.
• Take deposits to the bank several times a week and maintain an accurate count of petty cash.
• Assist with managing inventory and placing orders.
• Lead the team, ensuring timely food delivery and accuracy.
• Provide excellent customer service, resolving issues politely.
• Communicate inventory status and employee performance to management.

Job description

Responsibilities:

• Act as manager when manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Take deposits to the bank several times a week and maintain an accurate count of petty cash
• Assist with managing inventory and placing orders
• Assist in writing the schedule and collecting information from employees about schedule issues
• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
• Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
• Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
• Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
• Attend Management Meetings
• Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.
• Assist with interviews, evaluations, and training
• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized ...