Assistant Manager

Kijung Hospitality Group, Inc.; Lynnwood (WA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k after 90 days

Paid sick leave

Job summary

Kijung Hospitality Group, Inc. is seeking an Assistant Manager to oversee daily restaurant operations and ensure adherence to company standards, guiding staff to deliver a superior dining experience.

The role focuses on smooth service, menu execution, quality control, and staff development, with responsibility for scheduling, training, and customer satisfaction. A strong emphasis on food safety and regulatory compliance is required.

Qualifications

• 2-4 years leadership experience in a fast-paced restaurant environment.
• Microsoft Office proficiency.
• High School diploma or GED.
• Foodservice Management Certification.

Responsibilities

• Proper operations of the restaurant, ensuring smooth and efficient service.
• Executing steps of service to provide excellent guest experiences.
• Creating and managing staff schedules to ensure adequate coverage.
• Maintaining food quality standards to deliver consistent and delicious meals.
• Enforcing health and food safety standards and regulations to ensure a safe environment for guests and staff.
• Recruiting, hiring, and training new employees to build a strong team.
• Monitoring employee performance and providing feedback for improvement.
• Coaching and developing team members to enhance their skills and career growth.
• Addressing and resolving guest complaints to ensure satisfaction.
• Enforcing company policies and procedures to maintain a consistent and compliant work environment.
• Handling money accurately and responsibly, including cash management and reconciliation.
• Conducting inventory counts, ordering supplies, and reconciling discrepancies to manage resources effectively.
• Performing other duties as assigned by the Restaurant Manager or other leadership.

Skills

Customer Service

Verbal and written communication

Teamwork

Multi-tasking

Problem-solving

Organizational and planning skills

Ability to lift/move up to 40 pounds

Schedule flexibility

Leadership

Education

High School diploma or GED

Foodservice Management Certification

Tools

Microsoft Office

Job description

Job Purpose:

• The Assistant Manager is responsible for the daily operations of the restaurant. They ensure compliance and company standards are maintained, as well as direct staff to ensure that guests have a great dining experience.

Key Responsibilities:

• Proper operations of the restaurant, ensuring smooth and efficient service.
• Executing steps of service to provide excellent guest experiences.
• Creating and managing staff schedules to ensure adequate coverage.
• Maintaining food quality standards to deliver consistent and delicious meals.
• Enforcing health and food safety standards and regulations to ensure a safe environment for guests and staff.
• Recruiting, hiring, and training new employees to build a strong team.
• Monitoring employee performance and providing feedback for improvement.
• Coaching and developing team members to enhance their skills and career growth.
• Addressing and resolving guest complaints to ensure satisfaction.
• Enforcing company policies and procedures to maintain a consistent and compliant work environment.
• Handling money accurately and responsibly, including cash management and reconciliation.
• Conducting inventory counts, ordering supplies, and reconciling discrepancies to manage resources effectively.
• Performing other duties as assigned by the Restaurant Manager or other leadership.

Benefits Overview

All employees are offered medical, dental, vision, supplemental life, disability, hospital, and accident insurance. Employees are able to enroll in the company 401k plan after 90 days of employment. Paid sick leave accrues at the rate of 1 hour per 30 hours worked with no carryover cap.

Qualifications

Required Education:

• High School diploma or GED
• Foodservice Management Certification

Required Experience:

• 2-4 years leadership experience in a fast-paced restaurant environment
• Microsoft Office proficiency

Preferred Experience:

• 2-4 years leadership experience in a full-service restaurant setting
• Working knowledge of federal, state, and local labor laws and regulations

Required Skills and Abilities:

• Ability to lift/move objects up to 40 pounds
• Customer Service
• Proven problem-solving, organizational and planning skills
• Verbal and written communication skills
• Teamwork
• Multi-tasking
• Ability to work varied schedules including nights weekends and holidays