Assistant Manager

la Madeleine; Lubbock (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

la Madeleine is seeking an experienced assistant manager to support the general manager in directing daily restaurant operations. The AM will supervise staff, deliver feedback, set goals, and communicate business objectives clearly.

You'll participate in training, motivate the team during low morale, and model a firm yet approachable leadership style. This role emphasizes teamwork, policy compliance, and delivering a high-quality guest experience.

Qualifications

• Degree in business administration or similar level of experience.
• Strong interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

Responsibilities

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Skills

Leadership

Staff supervision

Communication

Problem-solving

Coaching

Education

Bachelor's degree in business administration

Tools

Microsoft Office

Job description

We are looking for an experienced assistant manager to help the general manager in directing daily business operations. The assistant manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant manager, you should eagerly participate in educational and training opportunities. The AM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AM should be firm, but also approachable.

Responsibilities:

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Requirements:

• Degree in business administration or similar level of experience.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

Say Bonjour to a job you’ll love
The associates of la Madeleine have a passion for delicious food, caring hospitality, and making a difference in the communities we serve. We reward and encourage exceptional performance through a friendly, fulfilling work environment. With la Madeleine you will enjoy many opportunities for career advancement along with competitive compensation and benefits.
Start a rewarding career with la Madeleine and find out why la Madeleine is loved by our associates as well as our guests.
THE CASUAL FRENCH EXPÉRIENCE
Find Your France
In the middle of a busy life, la Madeleine is a little piece of France you can call your own. Guests are encouraged to choose the la Madeleine experience that suits them. Sit and sip quietly by the fireplace or choose the patio and take place in what we consider one of the highest forms of French culture: the art of conversation.