Shift Leader - Fast-Paced Café Lead with Growth & Perks

la Madeleine; Chandler (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

DailyPay

Tips pool

Flexible scheduling

No late nights

Career growth

Benefits

401(k)

Paid Time Off

Competitive pay

Job summary

la Madeleine is seeking a Shift Leader to oversee daily bakery operations, uphold brand standards, and greet guests warmly. You will serve as a brand ambassador by delivering an exceptional guest experience and leading a busy team.

This role offers flexible scheduling for part-time or full-time work, advancement opportunities, comprehensive benefits for full-time teammates, and a supportive environment that values connection and hospitality.

Qualifications

• Availability to work weekends and holidays.
• Reliable with a strong work ethic.
• Thrive in a fast-paced, team-oriented environment.

Responsibilities

• Oversee daily bakery operations while upholding company policies, procedures, and quality standards
• Deliver exceptional guest service; address and resolve guest concerns to encourage return visits
• Communicate operational issues, successes, and concerns promptly to the General Manager
• Provide ongoing coaching, feedback, and performance expectations to team members

Skills

Guest service

Team leadership

Coaching

Operational excellence

Job description

la Madeleine is seeking a Shift Leader to oversee daily bakery operations, uphold brand standards, and greet guests warmly. You will serve as a brand ambassador by delivering an exceptional guest experience and leading a busy team.

This role offers flexible scheduling for part-time or full-time work, advancement opportunities, comprehensive benefits for full-time teammates, and a supportive environment that values connection and hospitality.