Assistant Manager

Socket.dev

Loudonville (NY)

On-site

USD 22,000 - 31,000

Full time

6 days ago

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Benefits offered by this job

Competitive Salary & 401K plan

Health benefits contribution

Paid Time Off benefits

Free Black Card membership

Job summary

Planet Fitness in Loudonville, NY is seeking an Assistant Manager to oversee front desk operations, coach staff, and ensure excellent member service in a fast-paced environment.

You will recruit, monitor shifts, and collaborate with the General Manager to hit club metrics while maintaining a clean, welcoming facility.

Qualifications

A High School Diploma Or Equivalent required (Associates degree preferred).
6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere.
(1 year Supervisor or Manager experience preferred).
Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
Bi-lingual preferred.

Responsibilities

Understand and drive club metrics in alignment with business performance.
Develop knowledge of club services, programs and products; stay informed about competitors.
Assist in interviewing and recruitment; conduct initial phone interviews.
Monitor inventory and daily/weekly/monthly sales with GM; drive improvements.
Communicate and uphold standards; lead by example to deliver mission, vision and values.
Ensure team punctuality, dress code compliance, friendliness and cleanliness.
Coordinate disciplinary actions with GM, Regional Manager and HR.
Cover shifts when needed; assist with coverage during vacancies.
Oversee club audits to ensure cleanliness and organization.
Mentor Front End employees for career growth through training and performance reviews.
Perform other duties as assigned by the Club Manager.

Skills

Leadership

Customer service

Multitasking

Bi-lingual

Communication skills

Education

High School Diploma or Equivalent

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Job Details

Job Location: Loudonville - Loudonville, NY 12211 Position Type: Full Time Education Level: 2 Year Degree Salary Range: $19.05 - $19.05 Hourly Travel Percentage: Negligible Job Shift: Evenings and Weekends Job Category: Customer Service

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet Fitness. Focus being that of managing front desk personnel, assisting the General Manager, focusing on the front of the house operations to ensure effective day to day activities. The Assistant Manager must be able to multi-task in a fast-paced environment, meet strict deadlines, be able to delegate meritoriously, communicate effectively with management and provide superior customer services to our members and guests.

Essential Duties and Responsibilities

The ability to understand and drive club metrics in alignment with business performance

Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors

Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors

Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance

Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club

Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness

Develop and maintain cleaning duties for front desk employees and oversees over-night employees

Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources

Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work

Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in \"like new\" condition

Mentor Front End employees to promote career growth through training, development, and performance assessment

Perform other duties as assigned by the Club Manager

Minimum Skills

Basic computer proficiency (Microsoft Suite)

Ability to manage multiple responsibilities

Solid work ethic with strong decision-making skills

Self-starter who takes initiative with minimal direction and supervision

Comfortable working a flexible rotating schedule

Basic computer, math, and communication skills require

Superior customer service skills, preferably in the fitness industry.

Solid supervisory, diplomacy and listening skills.

Hard working, enthusiastic and energetic!

Strong problem resolution skills.

Physical Requirements

Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel.

Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

A High School Diploma Or Equivalent required (Associates degree preferred)

6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere.

(1 year Supervisor or Manager experience preferred)

Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)

Bi-lingual preferred.

Hours

Hours (Initial training hours may vary as well as when the needs of the facility change) Discuss your availability with the Hiring Manager and/or notate it on your application.