Assistant Manager

FACE FOUNDRIÉ

Ladue (MO)

On-site

USD 40,000 - 60,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A leading skincare services provider in Ladue is seeking a Full-Time team leader passionate about skincare. This role focuses on exceptional customer service and operational excellence while managing staff and schedules across multiple locations. Ideal candidates will have leadership experience and be available for nights and weekends. Join this innovative team to help redefine the skincare journey for clients in a modern, inclusive environment.

Qualifications

1-2 years of prior leadership experience required.
Availability to work onsite events, including nights and weekends.

Responsibilities

Greets guests in a timely and friendly manner.
Assist the Manager with scheduling and managing team breaks.
Responsible for achieving store and individual sales goals.
Assist in training estheticians on protocols and product knowledge.
Conduct marketing initiatives including events and social media content.

Skills

Leadership experience

Customer service

Scheduling

Inventory management

Job description

About FACE FOUNDRIÉ

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Job Description

This is a multi-location position supporting both the Town and Country and Frontenac locations. This role is KPI-driven and focused on achieving performance metrics, while also managing staff time-off requests and supporting daily scheduling needs. This position requires a strong presence at the Front Bar, delivering exceptional customer service and leading by example in executing the FACE FOUNDRIÉ client journey.

Operations

Greets guests in a timely and friendly manner
Assist the Manager in scheduling needs, schedule cuts that need to be made throughout the day and assigning team breaks.
Assists the Manager with inventory counts, ordering products, Amazon order, receiving products and to ensure inventory is accurate
Responsible for achieving store and individual sales goals.
Reports directly to the Store Manager

Training

Assist in training estheticians to ensure they are confident in protocols, product knowledge, selling and compliance
Train new and existing estheticians on ongoing training and protocol changes which includes but is not limited to products and services
Assists the Manager in holding the esthetician team accountable to hitting benchmarks on current programs and initiatives including service sales, product sale, membership goals and rebook.
Assists the Manager in ensuring all FACE FOUNDRIÉ standards are being upheld
Confident in having coaching conversations with team members
May conduct product, retail and membership training to both Front Bar Receptionists and Estheticians.

Marketing