Assistant Manager

Planet Fitness; Jackson (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Profit sharing

Free Black Card Membership

Paid time off

Shift premium $1

Training program

Set schedule

Referral bonus

Growth opportunities

Job summary

Planet Fitness in Jackson, MI is seeking an Assistant Manager to lead a team and deliver a superior member experience. You will partner with the General Manager to manage daily operations, ensure exceptional customer service, and drive club performance while maintaining a welcoming, Judgement Free environment.

The role requires at least one year of management experience in fitness, retail, or hospitality, and a commitment to upholding Planet Fitness standards.

Qualifications

• At least one year of management experience required.
• Fitness, retail or hospitality experience strongly preferred.
• Must be 18 years of age or older.

Responsibilities

• In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.
• The Assistant Manager manages all aspects of the Club’s operation in the absence of the Club General Manager and motivates the team to achieve club productivity and customer service goals.
• Assist with recruitment, hiring and training to ensure the club is fully staffed at all times.
• Ensure excellence in Company Customer Service/Member Service by creating a welcoming environment and responding to member inquiries.

Skills

Management experience

Customer service

Education

Associate degree in Exercise Science, Business, Kinesiology, or similar

Job description

Job Details

Job Location: Jackson, MI 49202Salary Range: $16.75 HourlyJob Shift: Full TimeWe are looking forAssistant Managerswho want to be part of the Planet Fitness team! As an Assistant Manager, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience, and leading a team of associates to achieve operational excellence!

Benefits

• Great growth opportunities - we are a dynamic and growing company!
• An excellent Training program.
• Set Schedule
• Employee Referral Bonus program
• Medical, Dental and Vision insurance benefits.
• 401(k) with a generous employer match
• Profit sharing program!
• FREE Black Card Membership (inspiring you and your closest friend to be your best!)
• A generous paid time off policy that is available on your start date and increases along with your tenure!
• This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
• A sparkling clean work environment (where we all pitch in to keep the club pristine!)
• Contribute to changing people's lives every day by helping us create a healthier Planet
• Work hard play hard with an amazing group of talented, dynamic team members

Responsibilities

• In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.
• The Assistant Manager, manages and is responsible for all aspects of the Club’s operation in the absence of the Club General Manager. To work productively as part of a team and to motivate and inspire the team to achieve club productivity and customer service goals. To follow all Company standards, ensuring that the work shift contributes to the financial best interests of the Club, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and member experience is positive.
• The Assistant Manager will assist with recruitment, hiring and training in order to ensure that the club is fully staffed at all times.
• Ensures excellence in Company Customer Service/Member Service at all times by consistently creating a welcoming environment for the members by greeting and assisting, as well as quickly responding to member inquires and needs.

QualificationsRequirements

• At least one year of management experience required. Fitness, retail or hospitality experience strongly preferred.
• Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree, or a combination of experience and education preferred.
• Must be 18 years of age or older.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team

• It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
• It means being part of a company that cares about improving the health and well-being of our communities.
• It means being part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
• It means encouraging professional growth and development.
• It means creating a positive impact in our local communities through philanthropic initiatives.
• It means being part of a brand of which you can be proud!

Equal Opportunity Employer