Assistant Manager

KFC - FMI llc; Iowa; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Advancement opportunities

Employee Discounts

Earn college credits

On-site events

Job summary

KFC is seeking an Assistant Manager in the United States to help grow leadership skills, guide the restaurant team, and ensure smooth daily operations. You will partner with the General Manager on metrics and own the guest experience with a clean, friendly environment.

You will mentor new hires through training and onboarding to uphold KFC’s values and deliver moments that matter to guests. This role offers on-site work and opportunities for advancement.

Qualifications

• Experience leading a restaurant team and managing guest experience.
• Ability to train and hire team members.
• Strong communication of goals and updates.

Responsibilities

• Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals.
• Own the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals.
• Grow and mentor team through training and hiring.
• Effectively communicate goals, promotions, business updates, etc.

Skills

Leadership

Customer service

Training

Onboarding

Communication

Hiring

Job description

At KFC, we’re proud to serve more than just delicious food — we serve moments that matter. We’re in the business of making people’s day, one bucket at a time. Our meals bring comfort, our service brings joy, and together, they create an experience that keeps our customers coming back. Working at KFC means more than clocking in and out. It’s about building skills, growing your confidence, and being part of a team that feels like family. Whether you're serving up the Colonel’s famous Original Recipe or welcoming guests with a warm smile, you’re playing a key role in something bigger.As part of our family we offer you:Competitive compensations and advancement opportunitiesWork Perks!Bursary programEmployee DiscountsEarn college credits!On site itemsFun work atmosphere!The Assistant Manager role provides a training ground for restaurant management. As your leadershipresponsibilities expand, you will see how your influence impacts the business and your team’s success.What You Will Do:Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goalsOwnership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsGrow and mentor team through training and hiringEffectively communicate goals, promotions, business updates, etcLead the overall positive and collaborate family environmentSuccess Factors:Leads by example with high standards in customer service, cleanliness and qualityUtilizes resources for effective training and development of teamBuilds a team through selecting and onboarding new hiresTakes absolute pride in everything you do and KFC’s valuesGoal-oriented leader that enjoys a fast-pace environmentValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standards