Assistant Manager

Massage Envy; Indian Trail (NC); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Employer-paid healthcare (full-time)

Paid time off

Referral bonus program

Free massage/skincare/stretch services

25% product discount

Job summary

Massage Envy in Indian Trail, NC is seeking part-time leaders to guide a caring team in delivering wellness services. The role focuses on driving memberships, promoting retail, and maintaining a safe, client-centered environment. You will coach staff, set expectations, and support personal growth within a collaborative spa setting.

The position offers flexible day and evening shifts, opportunities for advancement, and benefits for eligible employees, including health coverage and employee perks.

Qualifications

• Management or sales experience in a service environment preferred.
• Natural leaders who can motivate and coach a team.
• Ability to handle tough conversations professionally.
• Ability to foster a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects: driving membership, promoting retail, guiding the team, deposits, inventory, and compliance.
• Set goals, prioritize work, and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Provide ongoing training and review performance to empower team members to grow.
• Develop positive relationships with employees, members, and guests.

Skills

Leadership

Sales experience

Relationship building

Coaching

Conflict management

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Indian Trail franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay of $17.00-20.00/hourly including bonus
• Employer-paid healthcare including dental and vision plans for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Earn free massage, skincare or stretch services
• 25% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.