Assistant Manager

Nolan Living; Hilliard (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Commission per lease

On-site housing discount

Generous PTO & holidays

401(k) match

Health, dental, and vision

Company-paid life insurance

HSA with company match

FSA

Employee assistance program

Training & development

Job summary

Nolan Living seeks an Assistant Manager in Hilliard, OH, to balance books, support the team, and ensure the community runs smoothly. The role emphasizes organization, customer service, and detailed financial tasks in a fast-paced setting.

Responsibilities include rent processing, ledger reconciliation, delinquencies, reporting, and assisting the Property Manager with staff oversight. Equal opportunity employer; requires a valid U.S. driver's license and background check.

Qualifications

• 2+ years of experience as a leasing agent and assistant manager.
• Prior Yardi experience is preferred.
• Strong financial and administrative skills.
• Ability to handle cash and manage confidential information.
• Excellent communication and organizational abilities.
• Proficiency in data entry and reporting.
• Ability to multi-task and thrive in a fast-paced environment.
• Knowledge of fair housing laws and property operations.
• High school diploma or GED required (or 6+ months of relevant experience).

Responsibilities

• Receive, record, and deposit rent and fees daily.
• Post payments, process refunds, and reconcile ledgers.
• Manage delinquencies and initiate eviction processes as needed.
• Prepare and distribute resident statements and utility billing.
• Complete daily, weekly, and month-end financial reports.
• Assist with audits and ensure financial accuracy.
• Support leasing efforts and respond to resident inquiries.
• Maintain confidentiality of all financial and resident information.
• Assist the Property Manager with staff oversight and operations.
• Ensure compliance with all company policies and procedures.

Skills

Leasing experience

Cash handling

Confidential info

Communication

Organization

Data entry

Multitasking

Fair housing

Education

High school diploma

Tools

Yardi

Job description

Description

Assistant Manager

Department: Operations

Reports to: Property Manager

Location: Hilliard, OH

Are you a detail-driven professional who thrives in a fast-paced environment? At Nolan Living, we’re looking for an Assistant Manager who can balance the books, support the team, and help ensure our community runs like a well-oiled machine. If you’re passionate about organization, customer service, and making a difference, this role is for you.

Who We Are

With over 30 years of experience, 6,300 units and 26 properties across the Midwest and Texas, Nolan Living is known for excellence, integrity, and heart. Our 200+ team members are passionate about delivering exceptional living experiences—and we’re looking for someone like you to help us continue that legacy.

What You’ll Love About This Role:

• Competitive pay with growth potential
• Commission Structure: $100 per lease/renewal over 6 months; $50 per lease/renewal under 6 months
• On-site housing discount starting at 30% (and growing with tenure)
• Generous PTO, vacation time, and up to 15 paid holidays
• 401(k) with company match
• Health, dental, and vision insurance
• Company-paid life insurance
• Health Savings Account with company match
• Flexible Spending Account
• Employee Assistance Program
• Ongoing training and career development

What You’ll Do:

• Receive, record, and deposit rent and fees daily
• Post payments, process refunds, and reconcile ledgers
• Manage delinquencies and initiate eviction processes as needed
• Prepare and distribute resident statements and utility billing
• Complete daily, weekly, and month-end financial reports
• Assist with audits and ensure financial accuracy
• Support leasing efforts and respond to resident inquiries
• Maintain confidentiality of all financial and resident information
• Assist the Property Manager with staff oversight and operations
• Ensure compliance with all company policies and procedures

Requirements

What You’ll Bring:

• 2+ years of experience as a leasing agent and assistant manager.
• Prior Yardi experience is preferred
• Strong financial and administrative skills
• Ability to handle cash and manage confidential information
• Excellent communication and organizational abilities
• Proficiency in data entry and reporting
• Ability to multi-task and thrive in a fast-paced environment
• Knowledge of fair housing laws and property operations
• High school diploma or GED required (or 6+ months of relevant experience)

Additional Details:

• Work is performed in a professional office environment
• Minimal physical effort or exposure to risk
• Nolan Living is proud to be an Equal Opportunity Employer
• A Valid U.S. Driver's License is required
• Background check and E-Verify required
• This position is full-time, non-exempt, 40 hours/week, Monday-Friday schedule and Saturdays as needed.