Assistant Manager

Citi Trends; Hazlehurst (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health and dental insurance

401(k) plan

Job summary

Citi Trends is seeking an Assistant Store Manager in Hazlehurst, MS to support the Store Manager with daily operations, drive sales, and maintain store standards. You will lead a team, ensure strong customer service, and manage inventory and merchandising.

The role requires flexibility for nights and weekends and offers training and growth opportunities within Citi Trends, with emphasis on a positive work culture and stockroom organization.

Qualifications

• High school diploma or equivalent.
• Previous experience in retail management or a related field
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.

Responsibilities

• Greet customers and maintain an attractive store appearance.
• Oversee inventory flow, markdowns, ticketing, and clearance.
• Train and coach team on customer service and store policies.
• Monitor sales performance and assist with marketing campaigns.
• Supervise staff and coordinate daily operations.
• Ensure adherence to Citi Trends policies and procedures.

Skills

Excellent communication

Organizational skills

Flexible schedule (nights & weekends)

Mathematical calculations

Education

High school diploma or equivalent

Retail management experience

2-4 years as Assistant Manager

3-5 years retail experience

Job description

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Duties/Responsibilities

• Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage. Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms. Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks. Foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets. Collaborate with the store manager to create and implement effective marketing and promotional campaigns. Maintain a clean and organized store environment.
• Performs other duties as may be assigned.
• Assist Store Manager with daily operations and supervision of employees.
• Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
• Monitor sales activities to ensure that customers receive satisfactory service.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.

Required Skills/Abilities

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Education/Experience

• High school diploma or equivalent.
• Previous experience in retail management or a related field i
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience

Physical Requirements

• Squat/Kneel/Stoop (Frequent to continuous)
• Stand/Bend/Walk (Frequent to continuous)
• Twist (Occasional to Frequent)
• Reach above shoulder (Occasional to Frequent)
• Lift/Carry (Occasional to Frequent)
• Push/Pull (Occasional to Frequent)
• Use of hands (manual dexterity, grasping (Frequent to Continuous)

General Information

Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited

Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

We offer a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and much more.

Citi Trends is a great place to build a fun and rewarding career in retail management! We believe in promoting from within, so, rest assured, if you show the initiative, there will be plenty of room to develop your career.