Assistant Manager

Citi Trends; Racine (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Job summary

Citi Trends is seeking an Assistant Store Manager in Racine, Wisconsin. This role supports daily operations, leads a team, and assists in staff management and customer experience. The ideal candidate has 2–4 years of retail leadership experience and strong communication skills. Citi Trends offers competitive pay, health, dental insurance, 401(k), and paid training opportunities. This position requires the ability to work flexible hours, including nights and weekends.

Qualifications

• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals and customer experience standards are met.
• Supervise and support store associates in sales, inventory, and customer service.
• Maintain a safe, organized, and customer-focused store environment.
• Assist the Store Manager in hiring and recruiting activities.

Skills

Strong communication skills

Organizational skills

People leadership skills

Time management

Adaptability in a fast-paced environment

Education

High school diploma or equivalent

Job description

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.

Responsibilities

Store Operations & Performance

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Assist with inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with Citi Trends policies, procedures, and operational standards

Team Leadership & Staffing

• Supervise and support store associates in sales, inventory, cash handling, and customer service
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
• Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

• Maintain a safe, organized, and customer-focused store environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Support consistent execution of merchandising, operational, and visual standards
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

• High school diploma or equivalent required
• 2–4 years of experience as an Assistant Manager or similar retail leadership role
• 3–5 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Key Competencies

• People Leadership & Team Development
• Hiring & Recruiting Support
• Customer-Focused Execution
• Operational Accountability
• Time Management & Prioritization
• Adaptability in a Fast-Paced Retail Environment

Benefits

Citi Trends offers competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.