Assistant Manager

Screwfix; Haverhill (MA); On-site; USD 48,000 - 64,000; Full time

Job summary

Screwfix in Massachusetts is seeking an experienced retail store leader to support the Retail Branch Manager and ensure customers are at the heart of every interaction. You will drive daily operations, coaching staff and maintaining store standards.

This role emphasizes hands-on leadership, a proactive mindset, and a commitment to improving processes. The position offers growth opportunities within a growing team, with emphasis on delivering an excellent shopping experience.

Qualifications

• Experienced in management and wanting to take your career to the next level.
• Instinctive in knowing what our customers want, you go all out to deliver.
• Extremely driven, leading you to hit targets and inspire those around you.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable & honest.

Responsibilities

• Maintain store standards alongside the Retail Branch Manager, ensuring smooth front-of-house and warehouse operations.
• Inspire your team by leading by example and delivering a great customer experience.
• Oversee store management tasks including budgets, rosters, payroll, and stock to improve profits.

Skills

Store management experience

Customer service focus

Leadership skills

Team motivation

Job description

Overview

Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 1000+ stores, and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. This is your chance to step up. Supporting the Retail Branch Manager, you'll make sure our customers are the heart of everything we do. You're always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you'll be on the right track for a promising career with us!

At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.

Key responsibilities

• Store standards - alongside the retail Branch Manager, you'll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high
• Inspire your team - you'll be hands on and lead by example, motivating your team to give a great customer experience
• Store management - budgets, Rota's and Payroll, P&L analysis, managing stock and improving profits are all part of your role.

Required Skills & Experience

• Experienced in management and wanting to take your career to the next level
• Instinctive in knowing what our customers want, you go all out to deliver
• Extremely driven, leading you to hit targets and inspire those around you
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable & honest

WHAT'S IN IT FOR ME?

• Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days
• 20% discount with Screwfix and B&Q
• Annual bonus scheme
• Award winning pension - up to 14% contribution from Kingfisher!
• Discounted healthcare and life cover
• Share Save Scheme
• We'll also help you be the best you can be, with excellent training and ongoing development!

To find out more please email [e-mail] for any queries

Follow us and find out more on our LinkedIn, Instagram & Twitter pages

Sustainability at Screwfix

We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]