Assistant Manager

KFC FMI; Harrison (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discounts

Bursary program

Earn college credits

Fun work atmosphere

Job summary

KFC - FMI llc is seeking an Assistant Manager to drive daily performance and guest satisfaction in a fast-paced environment. You will lead a team, uphold quality standards, and support restaurant operations to deliver the Colonel’s trusted experience.

As a training ground for restaurant leadership, you’ll grow skills, mentor staff, and advance through performance. Join a team that values service, teamwork, and continuous improvement.

Qualifications

• Demonstrated leadership in fast-paced hospitality settings.
• Strong customer service mindset with guest-first approach.
• Experience in training and developing team members.

Responsibilities

• Partner with the Restaurant General Manager on success metrics and lead the restaurant team to achieve goals.
• Own the guest experience including friendly interactions, cleanliness, and hot & fresh meals.
• Grow and mentor the team through training and onboarding new hires.

Skills

Leadership

Customer service

Training & development

Hiring & onboarding

Communication

Job description

At KFC, we’re proud to serve more than just delicious food — we serve moments that matter. We’re in the business of making people’s day, one bucket at a time. Our meals bring comfort, our service brings joy, and together, they create an experience that keeps our customers coming back. Working at KFC means more than clocking in and out. It’s about building skills, growing your confidence, and being part of a team that feels like family. Whether you're serving up the Colonel’s famous Original Recipe or welcoming guests with a warm smile, you’re playing a key role in something bigger.As part of our family we offer you:Competitive compensations and advancement opportunitiesWork Perks!Bursary programEmployee DiscountsEarn college credits!On site itemsFun work atmosphere!The Assistant Manager role provides a training ground for restaurant management. As your leadershipresponsibilities expand, you will see how your influence impacts the business and your team’s success.What You Will Do:Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goalsOwnership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsGrow and mentor team through training and hiringEffectively communicate goals, promotions, business updates, etcLead the overall positive and collaborate family environmentSuccess Factors:Leads by example with high standards in customer service, cleanliness and qualityUtilizes resources for effective training and development of teamBuilds a team through selecting and onboarding new hiresTakes absolute pride in everything you do and KFC’s valuesGoal-oriented leader that enjoys a fast-pace environmentValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standards