Assistant Manager

Sonic Drive-In; Haltom City (TX); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Sonic Drive-In in Haltom City, TX is seeking an Assistant Manager to help lead daily drive-in operations and supervise team members on shift.

You will train staff, manage guest experience, monitor labor and inventory, perform opening and closing duties, and ensure compliance with policies and laws.

A minimum six months of restaurant management experience is required; strong leadership, communication, and problem-solving skills are essential.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor laws.
• Knowledge of health and safety laws and regulations.
• Strong verbal and written communication skills.
• Problem-solving, multi-tasking, leadership, and time-management abilities.

Responsabilités

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift with appropriate escalation.
• Handle employee issues/concerns with proper escalation.
• Monitor and manage food, labor, inventory during shift to maximize cost-control and quality.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies and procedures.
• Ensure compliance with all applicable laws.

Connaissances

Restaurant management

Shift supervision

Leadership

Communication

Problem solving

Time management

Team coaching

Cost control

Description du poste

Position: Assistant Manager

Immediate Supervisor:

General Manager/Operating Partner

Status:

Nonexempt

Position Summary:

This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift.

Essential Job Duties:

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escalation guest issues/concerns during shift
• Handle and properly escalation employee issues/concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Experience
• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge/Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions