Assistant Manager

Sonic Corp.; Dallas (TX); Presencial; USD 40.000 - 52.000; Jornada completa

Descripción de la vacante

Sonic Drive-In in Dallas seeks an Assistant Manager to help lead the drive-in’s operations and employees during a shift. You will train, coach, and assign drive-in team members, direct daily tasks, and ensure a smooth guest experience while upholding brand standards.

The role requires at least six months of restaurant management or one year in retail management, with knowledge of labor and employment laws, health and safety regulations, and basic computer skills.

Formación

• Experience leading a restaurant shift.
• Strong verbal and written communication.
• Ability to coach and train staff.
• Knowledge of labor laws and safety regulations.
• Proficient in basic computer, math, and reading skills.

Responsabilidades

• Train, manage, coach, and assign drive-in employees during shift.
• Lead operations to ensure an optimal guest experience.
• Manage staffing levels and perform opening/closing duties.
• Handle guest and employee issues professionally.
• Monitor costs, inventory, and quality standards during shift.
• Maintain compliance with policies and laws.

Conocimientos

Team leadership

Customer service

Communication skills

Problem-solving

Basic math

Descripción del empleo

Position:Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt

Position Summary: This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift.

Essential Job Duties:

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escape guest issues/concerns during shift
• Handle and properly escape employee issues/concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Experience
• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge/Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions