Assistant Manager

Pizza Hut; Granite Falls (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Pizza Hut is seeking an Assistant Restaurant General Manager to partner with the RGM in delivering smooth daily operations and a exceptional guest experience.

You will coach shift leaders and team members, assist with hiring, training and performance management, and ensure compliance with brand standards and safety practices.

Qualifications

• Experience leading a restaurant team and driving store performance.
• Ability to hire, train and build a bench of managers and team members.
• Proven ability to maintain customer service standards and positive culture.

Responsibilities

• Assist RGM with hiring, training, and building a bench of managers and team members.
• Own and promote a positive restaurant culture and employee experience.
• Maintain excellent customer service standards and enforce brand principles.
• Oversee inventory, forecasting, scheduling, and tool usage (Hutlink, Learning Zone, Pizzapedia).
• Ensure safety, health and brand standards on shifts and in operations.
• Support career development and performance management for the restaurant team.

Skills

Leadership

Hiring & Training

Customer Service

Scheduling & Forecasting

Coaching

Communication

Brand & Safety Compliance

Microsoft Office

Performance Management

Education

ServSafe Certification

MSM Courses 7-9

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)Job Summary:Reports to Restaurant General Manager –Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.Pay Rate(If Applicable):Duties/ResponsibilitiesAssist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandAssist RGM with Restaurant CalendarEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamManages and adheres to Employee Handbook and PoliciesMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - All RolesServSafe CertifiedLead On! Shift LeaderProficient at Microsoft OfficeLead On! Restaurant General Manager and Computer basicsReliable TransportationCommunicate, give feedback in positive mannerValid Driver's License PreferredNational Sex Offender Registry CheckMotor Vehicle RecordMSM Courses 7-9