Assistant Manager

Pizza Hut; Burnsville (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Pizza Hut in Burnsville, NC seeks an Assistant Restaurant General Manager to support the RGM, coach shift leaders, trainers and team members, and drive smooth daily operations.

You will uphold customer service standards, manage inventory and scheduling, ensure safety and brand compliance, and develop the restaurant team to deliver a memorable dining experience.

Qualifications

• ServSafe certified and able to lead food safety practices.
• Proficient with Microsoft Office and store management tools.
• Experience coaching, hiring, and developing restaurant staff.
• Strong customer service focus and brand standard adherence.
• Able to manage inventory, forecasting, and scheduling.
• Valid driver’s license preferred; reliable transportation.
• MSM 7-9 courses completed.

Responsibilities

• Assist RGM with hiring and training and building bench of leaders.
• Lead culture and employee experience initiatives.
• Maintain customer service standards and brand principles.
• Oversee store inventory, forecasting and scheduling.
• Ensure safety, health compliance and clean facilities.
• Communicate company initiatives and manage team performance.
• Lead on shift and utilize training materials.

Skills

Leadership

Coaching

Hiring

Training

Scheduling

Customer service

Communication

Education

ServSafe Certified

MSM Courses 7-9

Tools

Hutlink

Learning Zone

Pizzapedia

Microsoft Office

Job description

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)Job Summary:Reports to Restaurant General Manager –Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.Pay Rate(If Applicable):Duties/ResponsibilitiesAssist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandAssist RGM with Restaurant CalendarEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamManages and adheres to Employee Handbook and PoliciesMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - All RolesServSafe CertifiedLead On! Shift LeaderProficient at Microsoft OfficeLead On! Restaurant General Manager and Computer basicsReliable TransportationCommunicate, give feedback in positive mannerValid Driver's License PreferredNational Sex Offender Registry CheckMotor Vehicle RecordMSM Courses 7-9