Assistant Manager

Halfords; Georgia; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Garage discounts up to 50%

Product discounts

Bike & Cycle to Work scheme

Wagestream salary access

GP access 24/7

Share save scheme

Health plan

Pension & life assurance

Career progression opportunities

Job summary

Halfords is expanding its Autocentres business and seeks an Assistant Manager to work with the Centre Manager in Charlton. You will balance workshop duties with daily sales and customer service, driving profitability and ensuring high customer satisfaction.

Ideal candidates bring hands-on mechanical experience or management in a similar setting, plus Level 2/3 Light Vehicle Maintenance qualifications. The role offers a base salary with an uncapped bonus and progression opportunities.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, Level 2 or 3 in Light Vehicle Maintenance (or equivalent).
• Solid understanding of workshop operations, diagnostics and vehicle maintenance processes.

Responsibilities

• Provide productive management and leadership alongside the Centre Manager.
• Drive profitability while focusing on the customer journey.
• Split time between workshop activities and daily sales/customer service.
• Coach and develop team members to maintain high service standards.

Skills

Customer service

Leadership

Mechanic knowledge

Team coaching

Plan and organise

Driving licence

Education

Level 2/3 Light Vehicle Maintenance

Job description

Job no: 568778
Work type: Full time
Site: Charlton
Categories: Mechanic, Autocentre Management
Location: Greater London
Salary: £36,322 - £45,422 per year
Business Area: Autocentres

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

• On‑target earnings up to £45,422
• Comprising a base salary up to £36,322
• An uncapped monthly bonus scheme with average additional earnings of £9,100 per year.
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What we’re looking for:

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.