Assistant Manager

Bigwhiskeys; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Job summary

Bigwhiskeys in Florida seeks a seasoned Restaurant General Manager to oversee planning, organizing, training, and leadership to achieve objectives in sales, guest service, food quality, cleanliness, and staff development.

You will ensure policies are followed, manage cash handling, staffing, and compliance with health and safety regulations while maintaining a high-performing, guest-focused team.

Qualifications

• Must be 21 years of age.
• Ability to communicate and understand the predominant language(s) of the restaurant’s trading area.
• Knowledge of service and food & beverage with at least 3 years FOH/BOH experience or assistant management positions.
• Excellent basic math skills and ability to operate a cash register or POS system; knowledge of R365.
• Ability to stand for long periods (up to 5 hours).
• Ability to reach, bend, stoop and frequently lift up to 50 pounds.
• Stamina to work 50–60 hours per week.

Responsibilities

• Understand and implement all policies, procedures, standards, specifications, guidelines, and training programs.
• Provide welcoming, responsive, friendly, and courteous service to guests at all times.
• Ensure food and products are prepared and served according to recipes, portions, cooking, and serving standards.
• Achieve objectives in sales, service, quality, appearance, sanitation, and cleanliness through training and a positive work environment.
• Control cash and other receipts per restaurant policies.
• Make employment and termination decisions as directed by General Manager guidelines.
• Fill in as needed to ensure guest service standards and efficient operations.
• Develop staff in managerial and professional areas.
• Prepare required paperwork and schedules in a timely manner.
• Maintain equipment cleanliness and ensure proper functioning through inspections and maintenance programs.
• Ensure deliveries meet receiving policies and correct unit counts.
• Oversee performance appraisals and align labor with activity to meet cost objectives.
• Apply corrective action consistently for policy violations.
• Schedule labor based on activity and staffing needs.

Skills

Communication skills

Math skills

POS knowledge

Food & beverage knowledge

Tools

R365

Job description

Benefits:

• 401(k)
• Bonus based on performance

Summary of Position:

Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation

Duties and Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
• Through table visits ensure all guests feel welcome and are given responsive, friendly, and courteous service at all times
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
• Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive work environment
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Make employment and termination decisions consistent with General Manager guidelines for approval or review
• Fill in where needed to ensure guest service standards and efficient operations
• Continually strive to develop your staff in all areas of managerial and professional development
• Prepare all required paperwork, including forms, reports, and schedules in an organized timely manner
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
• Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
• Fully understand and comply with federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
• Provide advice and suggestions to General Manager as needed

Qualifications:

• Be 21 years of age
• Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
• Have knowledge of service and food and beverage, generally involving at least 3 years FOH/BOH operations and/or assistant management positions
• Possess excellent basic math skills and the ability to operate a cash register or a POS system, knowledge of R365
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to reach, bend, stoop and frequently lift up to 50 pounds
• Must have the stamina to work 50-60 hours per week