Assistant Manager

Pizza Hut; Elkin (NC); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Pizza Hut is seeking an Assistant Restaurant General Manager to guide shift leaders and team members, reinforce brand standards, and drive smooth daily operations. You will lead hiring, training, scheduling, and safety initiatives while maintaining exceptional customer service.

In this role you will coach for performance and career development, ensure compliance with health and safety regulations, and promote a positive culture aligned with Tasty Hut, LLC values and procedures.

Qualifications

• Assist RGM with hiring, training and building a bench of key managers and team members.
• Maintain excellent customer service standards and brand execution.
• Uphold health, safety and Pizza Hut service principles across shifts.
• Coach in performance management and career development for restaurant staff.

Responsabilités

• Lead and mentor shift leaders to optimize daily operations.
• Oversee inventory, forecasting and scheduling processes.
• Ensure adherence to all brand standards, safety rules and laws.
• Foster a positive restaurant culture and employee experience.

Connaissances

Customer Maniac

Shift Leadership

Microsoft Office

Driver's License

Formation

ServSafe Certified

Outils

Hutlink

Learning Zone

Pizzapedia

Description du poste

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)Job Summary:Reports to Restaurant General Manager –Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.Pay Rate(If Applicable):Duties/ResponsibilitiesAssist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandAssist RGM with Restaurant CalendarEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamManages and adheres to Employee Handbook and PoliciesMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - All RolesServSafe CertifiedLead On! Shift LeaderProficient at Microsoft OfficeLead On! Restaurant General Manager and Computer basicsReliable TransportationCommunicate, give feedback in positive mannerValid Driver's License PreferredNational Sex Offender Registry CheckMotor Vehicle RecordMSM Courses 7-9