Assistant Manager

Dunkin' | Moutoudis Group; East Brooklyn (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Job summary

Dunkin franchise is seeking an Assistant Manager to oversee daily restaurant operations, drive sales, and manage staff performance. You will hire, train, and lead a team to deliver exceptional guest service while ensuring financial performance aligns with the franchise’s business plan.

As a day-to-day operator, you will model integrity, professionalism, and adherence to health and labor regulations, enabling a positive work environment and strong guest satisfaction.

Qualifications

• Experience in a fast-paced restaurant environment preferred.
• Ability to train and lead a team effectively.
• Strong customer service and communication skills.
• Knowledge of health, safety and labor policies.

Responsibilities

• Direct overall operation of the restaurant in line with the company plan.
• Hire and oversee a team delivering exceptional guest service.
• Manage financial performance of the store.
• Foster teamwork through training and clear communication.
• Model professional conduct and compliance with laws and Dunkin standards.

Skills

Customer service

Team leadership

Training

Professional conduct

Integrity & accountability

Tools

SOPs & compliance

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard