Assistant Manager |

Lovisa Pty Ltd; Durham (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous product discount

Ongoing training and mentoring

Incentives for performance

Ear piercing training

Commitment to continuous improvement

Job summary

Lovisa Pty Ltd is excited to announce an opening for the Assistant Store Manager position in Durham, North Carolina. This role involves managing a team of Stylists (Sales Associates) and ensuring an exceptional customer experience in a vibrant store environment.

Ideal candidates will have prior management or supervisory experience, excellent communication skills, and a passion for retail and fashion. Join Lovisa and be part of a dynamic team that values continuous improvement.

Qualifications

• Previous experience as an Assistant Store Manager or Supervisor in retail or hospitality.
• Proven ability to lead and motivate a team.
• Experience in achieving sales targets (KPIs).

Responsibilities

• Manage and support the team of Stylists (Sales Associates).
• Motivate the team to meet store targets.
• Maintain inviting store appearance for customers.

Skills

Team management

Customer service focus

Time management

Organizational skills

Communication skills

Job description

Our Brand

Lovisa was created out of a need for on‑trend fashion jewellery at ready‑to‑wear prices. Our trend‑spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must‑have styles to our customers.

We are a fashion‑forward jewellery brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always,” in everything we do.

Established in Australia, Lovisa launched its first store in 2010. Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg.

Join The Lovisa America Team

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

The Assistant Manager Role

The Assistant Store Manager is responsible for managing the Stylists (Sales Associates) and helping support the Store Manager. You will be motivating and influencing the team to help achieve the store’s targets and keep the store look inviting to our customers. A bright, energetic environment is vital to enjoy working in Lovisa stores, along with an exceptional customer service focus. All Lovisa team members are trained thoroughly by our State and Regional Managers to help achieve the team’s short/long‑term goals.

Lovisa Benefits

• Ongoing training, mentoring and support for personal and career growth.
• Generous product discount.
• Incentives galore.
• Ear piercing training.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Existing Assistant Store Manager or Supervisor with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
• Strong desire to deliver an exceptional experience to your customer.
• Experience in delivering and driving targets (KPI’s).
• Strong time management and organizational skills.
• Thrives off challenge and reward.

To Be Successful In This Role You Will Have

• Prior management/Supervisor experience for a retailer or hospitality.
• Ability to perform in a fast‑paced, high‑volume environment.
• Strong people management skills.
• Excellent planning and organizational skills.
• Exceptional communication skills.
• A passion for retail and fashion!

If you are seeking a fast paced and exciting successful career with a variety of continued opportunities and with a brand that embraces a dynamic and passionate culture, then we would love to discuss this opportunity with you!

We look forward to seeing your video!