Assistant Manager

Sonic-Drive--in; Marianna (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

SONIC Drive-In in Marianna, Arkansas, is seeking an Assistant Manager to support the General Manager in running daily drive-in operations, training staff, and delivering quality food in a clean, safe and efficient manner for a great guest experience.

You’ll supervise team members and carhops, schedule shifts, monitor inventory and costs, handle administrative tasks, and respond quickly to guest requests while maintaining a friendly, professional atmosphere.

Qualifications

• Six months of restaurant management experience (QSR) or one year entry level retail management.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication with basic math, reading and computer skills.
• Friendly, professional team player with leadership abilities.

Responsibilities

• Train, monitor and coach team members, carhops and skaters.
• Direct and assign staff to meet food service standards.
• Open and/or close the restaurant as required.
• Monitor staffing, inventory and food cost; perform weekly inventory.
• Maintain records and documentation for administrative duties.
• Provide courteous guest service and promptly address guest requests and complaints.

Skills

Leadership

Communication

Team management

Multitasking

Problem solving

Customer service

Computer skills

Job description

Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Assistant Manager include:

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

SONIC Drive-In Assistant Manager Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.

SONIC and its independent franchise owners are Equal Opportunity Employers.