Assistant Manager

ZippyApp - Recruitment Marketing; Council Bluffs (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking an Assistant Manager at SONIC Drive-In in Council Bluffs, Iowa. The role involves assisting the General Manager in overseeing operations, training staff, and ensuring quality food service in a clean and efficient environment.

The ideal candidate should have prior experience in similar roles. Responsibilities include managing team members, compliance with policies, and handling customer service needs.

Qualifications

• Prior experience as restaurant assistant manager, general manager, supervisor, shift lead, crew lead or team lead is highly desirable.

Responsibilities

• Assist in managing drive-in operations and in training and supporting other employees to ensure quality food in a clean, safe and efficient manner.
• Manage, train, monitor and coach Team / Crew Members, Carhops and Skating Carhops.
• Direct and assign drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adhere to and monitor employee compliance with the drive-in restaurant employee handbook, policies and practices.
• Perform restaurant opening and/or closing duties.
• Monitor and adjust staffing levels, inventory levels and food cost control.
• Complete weekly inventory as needed.
• Assist in administrative duties including maintaining files, records and all required documentation.
• Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
• Immediately and respectfully respond to guest requests, report guest complaints to immediate supervisor and assist in resolving such complaints.

Job description

Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Overview

Restaurant Assistant Manager is generally offered as full time or part time restaurant job. Prior experience as restaurant assistant manager, general manager, supervisor, shift lead, crew lead, team lead is highly desirable.

Responsibilities

• Assist in managing drive-in operations and in training and supporting other employees to ensure quality food in a clean, safe and efficient manner.
• Manage, train, monitor and coach Team / Crew Members, Carhops and Skating Carhops.
• Direct and assign drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adhere to and monitor employee compliance with the drive-in restaurant employee handbook, policies and practices.
• Perform restaurant opening and/or closing duties.
• Monitor and adjust staffing levels, inventory levels and food cost control.
• Complete weekly inventory as needed.
• Assist in administrative duties including maintaining files, records and all required documentation.
• Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
• Immediately and respectfully respond to guest requests, report guest complaints to immediate supervisor and assist in resolving such complaints.

Qualifications

• Prior experience as restaurant assistant manager, general manager, supervisor, shift lead, crew lead or team lead is highly desirable.