Assistant Manager

Two Maids - Malvern; Downingtown (Chester County); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Career growth

Work-life balance

Team events

Job summary

Two Maids of Malvern is seeking an Assistant Manager to support daily operations, oversee office tasks, and manage customer relations with a focus on service excellence. This role offers a Monday–Friday schedule with no nights, weekends, or holidays, starting at $15/hour and potential for additional income through bonuses.

Training and advancement opportunities are available in a family-oriented team. Key duties include open office, inventory control, scheduling adjustments, and training new

Qualifications

• Previous experience in management (entry-level management accepted) and customer service is required.
• Strong organizational skills with an eye for detail.
• Excellent communication and problem-solving abilities.
• Ability to handle multiple tasks efficiently and work independently.
• Willingness to assist with cleaning duties when necessary.
• Must have a valid driver’s license, car insurance, and a reliable vehicle.

Responsibilities

• Office Management: Open the office daily, ensuring a welcoming and organized start for our team.
• Inventory Management: Keep track of cleaning supplies and equipment, placing orders as needed to maintain inventory.
• Customer Service: Address inquiries, manage complaints, perform quality control checks, and handle scheduling adjustments professionally.
• Scheduling: Oversee daily cleaning schedules to ensure smooth, efficient operations and optimized team utilization.
• Cleaning Assistance: Step in to help with cleaning assignments during high-demand periods or staff shortages.
• Team Support: Serve as a main point of contact for the team, training new members, offering guidance, and helping resolve any issues to promote employee satisfaction and retention.

Skills

Office management

Customer service

Organizational skills

Communication

Problem solving

Multi-tasking

Independent work

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

We’re Hiring an Assistant Manager / Training Manager!

No Nights, No Weekends, No Holidays!

Job Title

Assistant Manager

Location

Two Maids of Malvern

Pay

Starting at $15/hour (Monday-Friday, 7:45 AM - 5:00 PM), with opportunities to earn additional income.

Total Weekly Pay Potential: $700 - $1,000

About the Role

Two Maids of Malvern is seeking a motivated and detail-oriented Assistant Manager to support the daily operations of our residential cleaning business. This dynamic role includes managing essential office functions, overseeing customer relations, and occasionally stepping in to assist with cleaning. We’re looking for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for delivering outstanding customer service.

Key Responsibilities

• Office Management: Open the office daily, ensuring a welcoming and organized start for our team.
• Inventory Management: Keep track of cleaning supplies and equipment, placing orders as needed to maintain inventory.
• Customer Service: Address inquiries, manage complaints, perform quality control checks, and handle scheduling adjustments professionally.
• Scheduling: Oversee daily cleaning schedules to ensure smooth, efficient operations and optimized team utilization.
• Cleaning Assistance: Step in to help with cleaning assignments during high-demand periods or staff shortages.
• Team Support: Serve as a main point of contact for the team, training new members, offering guidance, and helping resolve any issues to promote employee satisfaction and retention.

Perks & Incentives

• Bonuses: Opportunity for additional earnings through cleaning assistance and revenue-based bonuses.
• Professional Growth: Access to career advancement within Two Maids. We reward performance, not just tenure.
• Work-Life Balance: No weekends, nights, or holidays – enjoy a balanced schedule.
• Family-Oriented Environment: Join a team that celebrates success together with quarterly team events and a supportive atmosphere.

Qualifications

• Previous experience in management (entry-level management accepted) and customer service is required.
• Strong organizational skills with an eye for detail.
• Excellent communication and problem-solving abilities.
• Ability to handle multiple tasks efficiently and work independently.
• Willingness to assist with cleaning duties when necessary.
• Must have a valid driver’s license, car insurance, and a reliable vehicle.

Join us and make a positive impact every day!

Flexible work from home options available.