Assistant Manager

Ontario Trillium Foundation; Dallas (Luzerne County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Team oriented environment

Growth opportunities

Job summary

Dunkin franchisee is seeking an Assistant Manager to lead daily operations and foster a positive work environment. You will oversee staffing, training, and guest service while driving store performance and profitability.

You will ensure compliance with labor laws and brand standards, working with integrity and accountability to support both employees and customers. This role is on-site and performance-driven.

Qualifications

• Experience in retail or food service preferred.
• Strong leadership and training abilities.
• Excellent communication with customers and team.

Responsibilities

• Direct overall operation of the restaurant.
• Hire and oversee a team delivering guest service.
• Manage financial performance of the store.
• Drive sales and profitability through business plan execution.
• Ensure compliance with labor and health laws and Dunkin policies.

Skills

Leadership

Team management

Customer service

Communication

Education

High School Diploma or equivalent

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company's business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard