Assistant Manager

CAPSTONE REAL ESTATE SERVICES, INC.; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Vacation time

Sick time

Personal time off

Job summary

CAPSTONE REAL ESTATE SERVICES, INC. in Dallas, Texas is seeking a skilled individual to handle financial operations, including rent collection and vendor invoice processing. Responsibilities include promoting resident satisfaction through timely responses and assistance with leasing.

The position requires strong math skills, a high school diploma, and a valid driver's license. Competitive pay and benefits, including medical, dental, and 401K, are offered. A thorough background and drug screening will be part of the hiring process.

Responsibilities

• Completes daily transactions related to financial operations.
• Reviews resident files for unpaid fees.
• Processes invoices from vendors and contractors.
• Follows procedures for evictions and represents in court.
• Promotes resident satisfaction and retention.

Skills

Strong math skills

Bilingual preferred

Education

High School or equivalent

Job description

Job Details

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables.
• Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.

Leasing Support

Offers support and assists with leasing, showing apartments to prospects. Completes follow‑up and processes the application, and prepares the lease and move‑in documents.

Benefits

Capstone Management offers competitive pay for the market. Benefits include medical, dental, vision and 401K. Vacation, sick and personal time off are also provided.

Education Requirements

High School or equivalent.

Qualifications

• Strong math skills.
• Bilingual preferred.

License/Certifications Required

Driver’s license.

Background Screening

Criminal History Record: If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). Capstone’s policy is not to employ individuals who have been convicted of misdemeanor or felony offenses involving illegal drug use, public indecency, theft, or crimes against persons or property, nor those who have a non‑disclosed criminal history. In special situations, exceptions may be made depending on the nature of the crime, the number of years since the crime, and other factors. Moving traffic violations will be considered exempt except for reckless driving, driving while intoxicated, or excessive red light or speeding violations.

Drug Screening: If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. Capstone’s policy is not to employ individuals who test positive for illegal drug use or alcohol abuse.

Equal Employment Opportunity

EOE M/F