Assistant Manager (Bilingual preferred)

Capstone-Real-Estate-Services; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision and 401K

Vacation

Sick and personal time off

Job summary

Capstone Management is seeking a capable on-site property professional in Austin, TX to manage daily financial operations, lease processing, and resident relations. You will collect rent, prepare deposits, and ensure accurate accounting while supporting leasing activities and property upkeep.

The role involves supervising daily tasks in the absence of the community manager, coordinating with maintenance, and ensuring compliance with company policies.

Qualifications

• High school or equivalent required.
• Strong math skills are essential.
• Valid driver’s license required.
• Criminal history background check required.

Responsibilities

• Process daily rent transactions, postings, and deposits.
• Prepare monthly close-out reports and handle invoices/payables.
• Operate and back up property management software to ensure data integrity.
• Review resident files to identify delinquencies and collect unpaid balances.
• Process vendor invoices and coordinate approvals and coding.
• Handle evictions per policy and represent the community in filings when required.
• Manage move-outs per lease terms and fees; update deposits accordingly.
• Respond to resident questions and issues to promote satisfaction and retention.
• Serve as on-site supervisor when the community manager is absent, coordinating maintenance.
• Assist with leasing, show apartments, and prepare lease/move-in documents.
• Promote a positive image of the community and management company.

Skills

Strong Math Skills

Education

High School or equivalent

Job description

Confidential
1711 Rutland Dr
Austin, TX 78758, USA

Confidential
1711 Rutland Dr
Austin, TX 78758, USA

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables.
• Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.

Offers support and assists with leasing, showing apartments to prospects. Complete

follow-up and process the application. Includes preparing the lease and move in documents.

Promotes a positive image of the apartment community and management company.

Capstone Management offers competitive pay for the market.

• medical
• dental
• vision and 401K
• vacation
• sick and personal time off

Education Requirements

High School or equivalent

Strong Math Skills

License/Certifications Required

Drivers License

CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the "no criminal history" policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

DRUG SCREENING

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F

EOE M/F

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.