Assistant Manager

J.Crew; Dallas (TX); On-site; USD 24,452 - 30,720; Full time

Benefits offered by this job

Product discounts

401(k) plan

Medical insurance

PTO with holidays

Dental & Vision

Life insurance

Entertainment discounts

Travel discounts

Mobility discounts

Job summary

J.Crew in Dallas is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies and ensure smooth operational support, partnering with Store Director and Associate Store Manager to foster a collaborative environment and exceed goals.

Qualifications

• 1–2 years of retail management experience.
• Strong communication and leadership skills.
• Passion for brand, customers and teams.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results.
• Own your division (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate to create a collaborative working environment.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost customer connections.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Team leadership

Customer service

Communication

Job description

Job Summary

As an Assistant Manager, you are part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You’ll Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 1‑2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Part‑Time Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory and Madewell.
• Entertainment, travel, fitness and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.

Full‑Time Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory and Madewell.
• Competitive Paid Time Off (PTO) plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision and life insurance.
• Entertainment, travel, fitness and mobile technology discounts.

Hourly Range & Compensation

Hourly Range: $17.75 - $22.30

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

EEO Statement

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.