Assistant Manager

J.Crew Factory; Columbus (OH); On-site; USD 24,452 - 30,720; Part time

Benefits offered by this job

60% discount on branded products

401(k) plan with company matching

Medical and dental coverage

Job summary

J.Crew Factory in Columbus, OH is seeking an Assistant Manager to join the leadership team. You'll drive profitability and enhance customer connections while managing various store operations. The ideal candidate has 1-2 years of retail management experience, is passionate about the brand, and embraces teamwork. Benefits include a competitive hourly wage, up to 60% discount on products, and various health and wellness perks. Join us and contribute to our commitment to diversity and inclusion.

Qualifications

• 1-2 years of retail management experience in a similar role.
• Ability to provide immediate feedback and coaching.
• Strong understanding of fashion trends and customer service.

Responsibilities

• Support Store Director and Associate Store Manager to impact business results.
• Manage store operations and ensure accountability.
• Lead team to exceed goals and provide excellent customer service.

Skills

Retail management experience

Teamwork

Problem-solving skills

Flexibility

Job description

Job Summary

As an Assistant Manager, you’re part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will provide immediate feedback and coaching to the sales team to maximize performance and collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You’ll Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 1‑2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Benefits

(Part‑Time)

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.

(Full‑Time)

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Competitive Paid Time Off (PTO) plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Entertainment, travel, fitness, and mobile technology discounts.

Hourly Range: $17.75 – $22.30.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.