Assistant Manager

Workstream; Chester (VA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

FREE meals on the clock

50% off meals off the clock

Team member recognition program

Team member referral bonus

Flexible Hours

Job summary

Workstream is hiring for a customer service position at Zaxby's in Chester, Virginia. The ideal candidate will manage personnel, uphold core values of stewardship and hospitality, and ensure a positive guest experience while overseeing daily operations. Responsibilities include training staff, maintaining a clean environment, and effectively managing inventory. Applicants should be at least 18 years old, possess a valid driver's license, and be available for at least 16 hours a week. Flexible hours and meal benefits are offered.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver's license and reliable transportation.
• Ability to work a minimum of 16 hours per week (if part-time).

Responsibilities

• Engage in work-related activities and complete training requirements.
• Manage personnel on each shift, including cashiers and cooks.
• Ensure all daily, weekly, monthly, and quarterly tasks are completed correctly.

Skills

Customer service

Inventory management

Team leadership

Job description

Job Qualifications

• Must be 18 years of age or older
• Must have a valid driver's license and reliable transportation
• Ability to work a minimum of 16 hours per week (if part-time)

Benefits

• FREE meals on the clock and 50% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Responsibilities

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby's U
• Zaxby’s Front of House Development Plan
• Zaxby's Back of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point-of-sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas, including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serve ware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Capabilities Requirement

• Manage all personnel on each shift, including cashiers and cooks.
• Inventory management: the management of food costs.
• Ensure that all daily, weekly, monthly, and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide a quality guest experience while managing labor expense.
• Ensure that daily cash drawers, safe, and credit cards are balanced.
• Operate the store to meet or exceed the budgeted operating goal.
• Ensure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead and develop team (respectfully) by example, and coach the performance of others.
• To be the captain of your S.H.I.P., utilizing our Core Values

Core Values

• Stewardship
• Hospitality
• Integrity
• Partnership