Assistant Manager

Auntie Anne's Pretzels; Charlotte (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401K matching

Paid time off

Medical, Dental, and Vision Insurance

Complimentary meals

Free uniforms

Paid vacation

Job summary

Chestnut Land Company, a major Auntie Anne’s franchise partner, seeks an Assistant Manager in Charlotte, NC. You will assist the Store Manager with daily store operations, supervise shifts, and support staff training and performance goals in a fast-paced mall environment.

You will ensure customer satisfaction, enforce quality standards, and maintain safety while coordinating with the store team to deliver excellent guest experiences daily.

Qualifications

• Management experience in a retail/restaurant environment.

Responsibilities

• Assist the Store Manager in supervising operations.
• Oversee shifts and staff scheduling.
• Recruit and train new hires.
• Ensure customer satisfaction and product quality.
• Support attainment of performance goals.
• Maintain store safety and security at all times.

Skills

Management experience

Valid driver\'s license

Weekend/evening availability

Job description

Chestnut Land Company is the #1, largest and fastest growing domestic franchise partner of Auntie Anne's Soft Pretzels! We have 92 locations in 16 states throughout the Midwest and along the Eastern Seaboard. We're proud to say this is a great place to start a career, grow professionally, and make a difference. It is a place where everyone's voice is heard, where fun is the rule rather than the exception, and where you are recognized for your efforts and achievements.

What we believe in!

Get Schooled

We provide the training and support you need to continue to grow and advance. Learn how to become a ROCKSTAR employee, or at least how to make some dough!

Leave your mark

We have a strong passion for pretzel making and are committed to customer service and satisfaction. Our dedication to make a difference has formed strong partnerships with Alex's Lemonade Stand to battle childhood cancer, as well as the Children’s Miracle Network and the Food Donation Connection.

Be rewarded in style

If this is your 1st job or you are a seasoned vet you will still be rewarded. All employees can enjoy a 401K and paid vacation, and once you reach management join us on an annual company convention to Las Vegas or Jamaica! No, really.

Work together, Play together

There's a lot of hard work that goes into serving and supporting our loyal customers, but we work hard and we like to play harder. After all, we make pretzels so it's impossible NOT to have fun here.

MANAGEMENT BENEFITS

Assistant Managers and Up

Our benefits program is designed to attract, retain, and engage top talent like YOU!

• Competitive salary structure
• Optional dental and vision
• 401K; 4% matching
• Employee + dependent life insurance
• Paid vacation
• Paid time off

TEAM BENEFITS

Crew and Shift Managers

You don't have to reach upper management to be rewarded here!

• Competitive wages
• 401K; 4% matching
• Paid vacation after 1 year
• Complimentary meals
• Free uniforms

Location: Charlotte, NC

Job Id:3036-NC125

# of Openings:1

Auntie Anne’s is known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

We Offer:

• Competitive Pay:$18.00/hour + tips (tips average $2-$3/hour)
• Hours: Full-time hours, mall hours (no late nights or early mornings)
• Benefits: Medical, Dental, and Vision Insurance – Multiple plans to choose from
• Time Off: Paid Time off (PTO)
• Retirement: 401k - Employer will match up to 4% after 1 year of employment

Job Summary:

In cooperation with, or in the absence of, the Store Manager, the Assistant Manager is responsible for the overall supervision and operation of the assigned Auntie Anne’s store, with particular emphasis on maintaining Auntie Anne’s Three-Fold Philosophy and achieving the maximum profitability available from store operations.

Key responsibilities include:

• Making dough and pretzels from scratch.
• Working and managing shifts.
• Recruiting and training new hires.
• Ensuring customer satisfaction and product quality.
• Working towards performance goals.
• Maintaining safety and security at all times.

Requirements:

• Management experience in a retail, restaurant, or other fast-paced environment.
• A valid driver’s license.
• Must be able to work all shifts, including weekends and evenings.

About Our Franchise:

Chestnut Land Company is a proud franchisee of both Auntie Anne’s and Cinnabon. Established in 1994, we have grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. We are headquartered in Boardman, Ohio, with over 100 locations in 14 states, occupying some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers.

We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. #CLC