Assistant Manager

ZippyApp - Recruitment Marketing; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Health Insurance Benefits

Rapid Advancement Opportunities

Job summary

ZippyApp - Recruitment Marketing is seeking an Assistant Manager – Management in Training to manage daily operations while working towards a General Manager position. This is a great opportunity for anyone looking to develop their career in management.

The role will involve supervising staff, ensuring customer satisfaction, and meeting sales goals. Prior experience in a restaurant setting is preferred, along with a commitment to high standards of service and teamwork.

Benefits include flexible scheduling, health insurance benefits, and opportunities for rapid advancement to a higher management role.

Qualifications

• Prior experience in a supervisory role in a restaurant setting.
• Ability to manage and motivate a team effectively.
• Strong customer service and interpersonal skills.

Responsibilities

• Manage daily operations ensuring guest satisfaction.
• Supervise team members to meet sales and quality standards.
• Control restaurant costs and build store sales.

Skills

Leadership

Customer Service

Time Management

Job description

Assistant Manager – Management in Training

Take your first step to landing a management position! Our Assistant Manager position is someone in training to become a store General Manager. The Assistant Manager will work through the four levels of our Management in Training program and earn a pay raise at each level completed.

Essential Duties and Responsibilities

• Manages the day‑to‑day operations of a restaurant, ensuring guest satisfaction.
• Develops, directs, and supervises hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.
• Builds store sales and controls restaurant costs.
• Required to pass a management level food safety and sanitation exam before promotion into this position.
• Ability to work varied hours/days to oversee store operations at least 50 hours per week (availability and willingness to work all shifts any day at any time).

Benefits

• Flexible Scheduling
• Meal Discounts (70% while working/50% when not)
• Health insurance benefits
• Rapid advancement opportunities – Manager‑in‑training classes for those with no prior experience; opportunities to lead shifts, become an assistant manager, and even a general manager.

Physical Requirements

• Be able to lift and carry up to 50 pounds multiple times per shift.
• Ability to continually perform repetitive tasks and full range of motion; bending, turning, twisting, reaching, etc.
• Ability to carry, push and pull objects related to the preparation and serving of food.
• Must be able to stand and exert well‑paced mobility for duration of shift.

Environmental Factors/Working Conditions

• High noise levels due to operations, customers and overhead music.
• Work near moving or mechanical parts.

Requirements / Responsibilities

• Live with Integrity – say what you mean, and do what you say, especially when nobody's watching.
• Have Fun – enjoy your work.
• Always project a positive image & energy – smile in person and on the phone.
• Be noticeably friendly & give each customer personal attention.
• Desire to be part of building something special – we are building an extraordinary company.
• Show passion – come to work ready to make things happen.
• Attention to detail – anticipate customer needs and react when noticing any dissatisfaction.
• Communicate with tact – honesty with a positive spin.
• Self‑disciplined with a strong desire to succeed – you need little direction before taking the reins with a can‑do attitude.

Qualifications

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is very helpful to your success at this job.

Additional Information

Toppers Pizza Madison Park is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers Pizza Madison Park recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy, gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.