Assistant Manager

Workstream; Burlington (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Hourly benefits

401k participation

Job summary

Workstream is seeking an Assistant Manager to lead daily restaurant operations in Burlington, IA. You will support the Restaurant General Manager, manage a 20-45 person team, and drive profitability while delivering guest-focused service in a high-volume setting.

The role requires strong leadership, P&L understanding, and the ability to coach shifts coordinators and team members. Availability for evenings, weekends, and holidays is essential to meet business needs.

Qualifications

• Must be at least eighteen years old.
• High School Diploma or GED required.
• 1-2 years of quick service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and profitability influence.
• Demonstrated leadership and guest service skills.
• Able to work evenings, weekends and holidays.
• Willing to work long or irregular shifts as needed.

Responsibilities

• Drive profitability through cost control and sales optimization.
• Perform daily, weekly, and monthly inventory inspections.
• Place and receive inventory truck orders.
• Maintain and monitor restaurant assets inventory.
• Ensure preventative maintenance of facility and equipment with external vendors as required.
• Ensure cash control and security procedures are followed.
• Motivate and direct team to deliver accurate, fast, and friendly service in a clean facility.
• Coach shifts coordinators and Team Members to raise performance.
• Direct restaurant operations to ensure efficient preparation and timely delivery of products; uphold brand standards.
• Perform duties of Hourly Shift Coordinator when necessary.

Skills

Leadership

Guest service

P&L understanding

Team management

Availability evenings weekends

Operations oversight

Education

High School Diploma or GED

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities::

• PROFITABILITY

Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections

Places and receives inventory truck orders

Maintains and regularly monitors a list of all restaurant assets

Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required

Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

• PEOPLE

Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

• OPERATIONS

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Ensures that restaurant upholds operational and brand standards

*Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills::

• Must be at least eighteen (18) years of age
• High School Diploma or GED required
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Welcome to our application and on-boarding website! We need more smiling faces to serve our guests and can accommodate all schedules because we serve our guests from 6 a.m. to 11 p.m. We will train you and in addition we offer competitive pay, hourly benefits and 401k participation.