Assistant Manager

Burger King; Illinois; On-site; USD 40,000 - 50,000; Full time

Job summary

Burger King is looking for an Assistant Manager in Illinois to lead daily operations, drive profitability, and enhance guest service. The role involves managing a team and ensuring operational standards are upheld. Candidates should have a high school diploma, relevant experience, and strong leadership skills. This position requires availability for evenings, weekends, and holidays, plus the ability to work long shifts as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous quick service restaurant experience, experience in management preferred.
• Demonstrated understanding of guest service principles.

Responsibilities

• Manages inventory costs and maintains inventory by performing inspections.
• Motivates and directs team members to exceed guest expectations.
• Ensures restaurant upholds operational and brand standards.

Skills

Leadership skills

Understanding of guest service principles

Quick service restaurant experience

Education

High School Diploma or GED

2 years of college preferred

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities

PROFITABILITY

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

PEOPLE

• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that the restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant