Assistant Manager

Pure Hockey; Burlington (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus incentive

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid vacation

Paid holidays

Paid parental leave

Employee discount

Job summary

Pure Hockey in Burlington, MA is seeking a Retail Assistant Manager to support the Store Manager in sales, customer service, inventory control and staff training. You should have at least 2 years of retail management experience, strong leadership and coaching skills, and proven ability to drive results.

The role requires a flexible schedule including evenings, weekends and holidays, with eligible benefits and an incentive plan.

Qualifications

• Minimum 2 years of management/supervisory experience in retail.
• Proven experience in a retail/customer service environment.
• Knowledge of inventory management and merchandising techniques.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficient in Microsoft Office and POS systems.
• Ability to lift up to 25lbs.

Responsibilities

• Assist in merchandising, operations, sales and customer service.
• Ensure high level of customer satisfaction by being knowledgeable on products and collaborating with coworkers.
• Partner with Store Manager to establish and communicate metrics and expectations (sales, visuals, operations, safety, loss prevention, HR, payroll/scheduling, training).
• Assist in hiring, training, and development of store employees.
• Maintain awareness of product knowledge and current/upcoming products.
• Contribute to a positive and inclusive work environment.
• Maintain a safe and secure store environment for employees and customers.
• Perform other duties as assigned by the Store Manager.

Skills

Leadership

Customer service

Inventory management

Merchandising

Training & coaching

Interpersonal skills

Scheduling flexibility

MS Office & POS

Lifting up to 25 lbs

Tools

Microsoft Office

POS systems

Job description

Description

The ideal candidate will have a passion for customer service, a strong work ethic, and a desire to succeed in a fast-paced retail environment. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training.

Responsibilities:

• Assist in the areas of merchandising, operations, sales and customer service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Assist in the hiring, training, and development of store employees.
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment
• Maintain a safe and secure store environment for both employees and customers.
• Perform other duties as assigned by the Store Manager.

Requirements

• Minimum 2 years of management/supervisory experience; retail management experience a plus
• Proven experience in a retail/customer service environment
• Knowledge of inventory management and merchandising techniques
• Ability to train, coach, develop and motivate employees
• Demonstrate effective interpersonal, organizational and leadership skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficient in Microsoft Office and POS systems.
• Ability to lift up to 25lbs

Benefits:

• Bonus Incentive Plan
• Medical, Dental, Vision & Disability Insurance
• Life and Long-Term Disability Insurance
• Flexible Spending Plan
• 401(k)
• Paid Vacation
• Paid Holidays
• Paid Parental Leave
• Employee Discount

Salary: $45,000-$60,000