Assistant Manager

Mister B's Pizza & Wings; Bowling Green (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Bonuses on Store Profitability

Flexible work schedules

Paid time off

Job summary

Workstream is seeking an experienced Restaurant Manager for their location in Bowling Green, Kentucky. As a leader, you will coordinate all aspects of restaurant operations, ensuring excellent service and efficient management.

Responsibilities include maintaining profitability, managing staff, and delivering top-notch customer service. The ideal candidate will have strong management skills and F&B knowledge to enhance customer experiences.

Workstream offers competitive benefits including health insurance, bonuses, and flexible work schedules.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Extensive food and beverage knowledge.
• Strong leadership and motivational skills.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service to maximize customer satisfaction.
• Manage restaurant's budget and financial reports.

Skills

Management skills

Customer service experience

Leadership

Financial management

F&B knowledge

Education

BSc in Business Administration or related field

Tools

Restaurant management software

Microsoft Excel

Job description

We at Mister B’s Pizza and Wings have hourly and salary positions available for Restaurant Managers to lead all aspects of our business.

Full‑time restaurant managers work 45 hours per week with many incentives and bonuses available based on performance. You will deliver a high‑quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer‑service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. You must have expertise in overseeing the dining room, checking in with customers, and balancing seating capacity. Back‑of‑house management experience is also essential, as you’ll hire qualified kitchen and wait staff, set work schedules, oversee food prep, and ensure compliance with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast‑paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community
• Recommend ways to reach a broader audience (e.g., discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software and Microsoft Excel
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is desirable and encouraged but not required and can be easily substituted for 3+ years of experience.

Employee Benefits

• Bonuses on Store Profitability (up to $2,500/quarter), Health Department Scores, and Increasing Social Media Ratings
• Health Insurance (eligible 60–90 days after date of hire, 30+ hours/week average)
• Dental Insurance (30+ hours/week average)
• Vision Insurance (30+ hours/week average)
• Retirement: 401(k) with Roth contributions as an option (after 1 year of employment, 20+ hours/week average)
• Profit Sharing (after 1 year of employment, 20+ hours/week average)
• Life insurance – voluntary/supplemental (30+ hours/week average)
• Accident Insurance – voluntary/supplemental (30+ hours/week average)
• Cancer Insurance – voluntary/supplemental (30+ hours/week average)
• Critical Illness Insurance – voluntary/supplemental (30+ hours/week average)
• Workplace perks such as flexible work schedules, discounts on food, free non‑alcoholic drinks, fun atmosphere
• Paid time off: sick days and vacation days (management staff only)

Mister B’s Pizza and Wings is a sports themed restaurant that offers great food and great service. Each location is packed with televisions, sports fans and a game room to entertain kids. Our menu offers a wide variety of options from pizza and pasta to salads and sandwiches and of course, our famous wings! Each location offers a full bar with a great variety of craft and domestic beers.