Assistant Manager

Express Oil Change & Tire Engineers; Biloxi (MS); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive service provider in Biloxi, Mississippi, is looking for an Assistant Manager to oversee store operations and ensure quality customer service. The Assistant Manager will be responsible for inspecting vehicles, managing team performance, and maintaining a clean and organized workspace. Ideal candidates will have strong communication skills and a commitment to customer satisfaction. Previous automotive experience is helpful but not required. This role requires standing for long periods and handling materials of varying weights.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long-term trust.
• Effective communication and interpersonal skills.

Responsibilities

• Consistently create results for customers and teams.
• Ensure customers receive high levels of customer service.
• Perform multi-point inspections and inspect vehicles.

Skills

Customer service skills

Communication skills

Management skills

Job description

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands‑on management candidates with a desire to grow into key leadership roles. The Assistant Manager is responsible for inspecting and servicing vehicles in a quick and thorough manner for our customers, creating a superior environment through friendliness and professionalism. This position will adhere to and promote the Express Oil Change & Tire Engineers mission while operating within the confines of our company’s core values. All Assistant Managers will contribute to team success under the guidance and direction of the Store Manager.

Responsibilities (but are not limited to):

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Complete work accurately and quickly allowing customers to remain in their vehicles
• Perform courtesies for every customer (cleaning the windshield, lubricating door hinges)
• Perform multi‑point inspection
• Inspect vehicles for additional repairs needed
• Advise Service Consultant and/or VSI for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Must be able to perform all duties described in the SOS book
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Qualifications

• High level of motivation with hands‑on management skills
• Top‑notch customer service skills with a desire to build long‑term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Physical Requirements

• Prolonged periods of standing, stooping, and bending
• At times, exerting 50‑100 lbs of force occasionally and/or 10‑25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

EEO Statement

All information will be kept confidential according to EEO guidelines.